Author: Careem Online_News

Careem NOW data shows that healthy intentions falter as the week…

Careem NOW data shows that healthier options are second only to Arabic food when it comes to ordering food delivery, but healthy intentions falter as the week progresses.

That people order more healthy food on the weekdays, compared to weekends, should come as no surprise, but Careem NOW data can reveal that our intentions to eat healthier food steadily diminishes throughout the week.

The highest number of healthy cuisine orders are placed on Sunday, representing nearly one-in-five of the total orders with the Careem NOW app in Dubai. That number gradually decreases as the week goes on and by Friday just one-in-ten orders are from the healthier options available.

But despite willpower to eat healthier sliding as the week goes on, healthier options are still the second-most ordered option overall. Arabic is the most-ordered cuisine, with one-in-four dishes requested for delivery coming from Arabic restaurants, but it seems Dubai is trying to eat healthier, even if willpower fades…

Careem Max seven-seater service launches in Gaza

Careem Max has launched in Gaza. This new service means that Careem customers can order seven-seat vehicles – ideal for groups of passengers, larger familiar and company employees.

We have launched Careem Max based on the results of a study conducted in Gaza Strip as part of our commitment to provide transport services that cover diverse needs.

The Careem market study indicated that there is an increase in customers’ demand for larger type vehicles to accommodate more passengers especially during summer season, as the seven-seat vehicle models are not easily available within the transportation sector in the Gaza Strip.

This reality is compounded with the fact that customers are having difficulty finding a means to communicate with drivers of such vehicles to book rides.

Careem believes that the inclusion of these vehicles into its fleet in Gaza Strip will contribute to the revival of the transport sector, in addition to improving the income of owners of the vehicles.

You asked, we..

Careem Introduces Ride Packages

We’re always looking for ways to make getting around easier and more affordable.

Whether you need to get to meetings, run errands, or meet up with some friends, did you ever think that you could buy free rides? Careem introduces its latest offering yet; Ride Packages! Buy a bundle of rides and enjoy Dhs25 OFF each ride.

Here’s what you need to know.

DIFFERENT OFFERS.

Ride more and pay less! You can choose between the different available Ride Package options (3, 6, 10 and 20) and enjoy free rides up to Dhs25 in Dubai and Abu Dhabi. The discount works automatically just like a confirmed promo code.

NO HASSLE.

Pay upfront once, and benefit from a systematic discount of Dhs25 on your rides.

PLAN YOUR EXPENSES.

Cover your day to day rides in advance and plan your monthly transport expenses with Ride Packages. You could even convert your Careem Rewards Points into credits and use them to buy for your package! There are endless ways you could save with Packages.

GET A RIDES PACKAGE.
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Careem BUS launches in Saudi Arabia with Jeddah to Mecca service

Careem BUS has launched in Saudi Arabia with a direct service between Jeddah and Mecca.

Following on from the successful launch of Careem BUS in Egypt in December 2018, Careem has expanded operations to The Kingdom beginning with a direct bus link between Jeddah and Mecca for SR25 each way.

The service comes as part of Careem’s ongoing commitment to solving transportation issues, improving mobility and creating jobs and is ideal for people flying into Saudi Arabia to perform Umrah. The route has been approved by the Saudi Public Transport Authority.

Customers will be able to check the availability of the bus via the app, monitor its arrival and secure a seat. Walk-on passengers will also be accepted. The service is currently cash only, but soon passengers will be able to pay via several payment methods, such as the Careem wallet on the app, or by a registered credit card.

The service operates via a separate app from the ride hailing product and is available for download on iOS and ..

How Careem’s Destination Prediction Service speeds up your…

In Dubai, there are around 8,000 restaurants, the world’s tallest building, over 50 malls, lots of beaches, theme parks and much more. The number of destinations is vast – so where are you going next?

You’re not the only one trying to answer that question.

Careem is constantly trying to figure out where its users will go next. And not just in Dubai, but in all 15 of the countries in which we’re present and for all 33 million of the platform’s users.

Why does a ride-hailing service need the answer?

Imagine, instead of asking a user to search his destination on a map by manually inputting the address, we simply give them a shortlist of most probable locations to choose from.

One-click booking makes things faster and easier for the customer, and knowing where a customer would like to go next – even before they tell us – allows us to improve our service by ensuring the busier areas have a greater supply of transport options.

The Careem data science team asked the question, “if we bui..

Careem launches global in-ride insurance for passengers and Captains

Careem has launched a global in-ride insurance programme to provide free in-ride insurance for both passengers and Captains in all 15 countries in which Careem operates.

The deal with a global insurance broker has secured policies that would potentially pay up to $20,000 to cover expenses related to death or serious injury caused by an accident during a Careem ride.

Captains are covered by insurance from the moment that their app is online and available to pick up passengers, right through when they are en-route to pick-up a fare or waiting at the pick up location, as well as when driving the passenger to their destination.

Safety remains our top priority as we expand across new territories and enter new verticals. The introduction of our new free global insurance plan means that our Captains and all 33 million of our customers now have insurance while riding with us in any country. This is a huge commitment from Careem that reflects the importance of safety and well-being of our cu..

Careem and INSEAD sign MOU for academic research

Careem and INSEAD, have signed a memorandum of understanding that will see INSEAD students earning course credit for action learning projects with Careem. The company will propose problem-solving exercises to INSEAD students based on real-world issues that the tech company is currently addressing.

Faculty and PhD students at INSEAD will work on research to develop new insights into specific regional problems leveraging INSEAD academic expertise and scientific experience, and will present their findings via academic research publications.

At the signing, Careem’s Chief Experience Officer and co-founder Magnus Olsson explained that the partnership will not only give INSEAD faculty some rich, real-word data, with which to enhance their academic research, it will also help Careem improve the ways in which we operate.

Additionally, INSEAD professors will develop and teach case studies to students on how Careem operates. The business school has around 1000 MBA students per year and Careem..

Careem discounts for expat Pakistanis when returning home

There are around nine million Pakistanis who have left their homeland in search of employment and each month they send money home – as much as $1.9 billion in total every 30 days.

Around 82 percent of money that is sent back to Pakistan comes from just five countries – Saudi Arabia, the United States, the United Kingdom. Malaysia and the United Arab Emirates.

One of Careem’s biggest markets is Pakistan, but many of the Careem Captains working in other countries – notable here in the UAE – are also Pakistani. So, we invited 50 Pakistani Captains working in Dubai to meet with Mudassir Sheikha, CEO and Co-Founder of Careem, and Zulfiqar Bukhari, the Special Assistant of the Prime Minister for Overseas Pakistan.

To mark this meeting, Junaid Iqbal, the Managing Director of Careem Pakistan is now working with the Ministry of Overseas to develop special promo codes for expat Pakistanis to use when they are back in Pakistan. In addition to this, a team is now being set up to work with vario..

Safety & Security measures for the Customer

BEFORE YOUR RIDE

All our Captains go through a rigorous screening process to verify their identity & driver’s license as well as checking for any criminal records.
We send you your Captain’s details including photo, name, rating, vehicle type and plate number before they arrive.
Captains attend a mandatory training session which includes instructions and guidance ranging from smooth driving, avoiding issues to keep customers safe and following standard safety and security protocols in the unlikely event of an incident.
Our Captains’ vehicles are assessed and the insurance confirmed prior to on-boarding.
Customers have the option to mask their telephone numbers from Captains to ensure their privacy. They can communicate anonymously with the Captain to direct them to the location of pick up (Call masking may not be available in all markets).

DURING YOUR RIDE

Our telematics technology (driver behavior) under development will closely monitor our Captains’ driving skills in real-time to ..

Safety & Security measures for the Captain

BEFORE THE RIDE

All customers must create profiles with Careem before being able to request a ride.
Captain to customer rating is available for an extra peace of mind
We geofence dangerous areas, which ensures that you are not picking up or dropping a customer in these areas

AFTER THE RIDE & OTHER MEASURES

Our team of dedicated professionals, from the Safety & Security team to our SSOC specialists are here to make sure our customers and Captains have a safe and pleasant experience as possible
Helping to keep our communities safe, we actively support law enforcement agencies with basic trip information when formally requested