03.14.2023
22% more registrations to the ACI information system, compared to 2021, + 35% download of the “ACI Space” app, + 17% “Ioapp” users, + 13% activation of the “Notify us” service, +19% “Bollonet”, + 22% “Distances in kilometres”, +16% “Fringe benefit”.
The only minus signs: web users, which decreased from 17.2 to 14.3 million (-16%), for reasons related to the transition from the old site to the new ACI Hub (https://web.aci.it/) which, once fully operational , will lead to a significant trend reversal; PRA surveys, which register a -13%.
Lastly, i historical certificates online, which allow you to know the entire history of a vehicle and the various owners who have followed one another over time.
These are the essential numbers of the ACI digitization plan, presented as part of the sixth report on the state of the Digital Transition for the year 2022.
According to Vincenzo Pensa – Director of Information Systems and Innovation of ACI – “The sixth report on the state of the Transition to Digital in ACI, referring to the year 2022, highlights an evolution carried out in a period of strong socio-economic conditioning”. “In particular – underlined Pensa – the slow but progressive exit from the pandemic emergency that characterized the three-year period 2020-2022 was superimposed by the consequences of a serious international crisis with the outbreak of war in Europe and the related repercussions in all sectors of our society. “Despite the difficulties caused by this period of unpredictable prolonged crisis – concluded the Director of Information Systems and Innovation of ACI – ACI has continued and consolidated its digital transformation process which today concerns almost all the sectors in which it operates”.
The results of the citizens’ assessment were also extremely flattering, testifying to how digitization has made it possible to improve the quality and efficiency of the services offered, simplify internal processes and increase transparency and participation of the citizens themselves.
In general, access to services through Spid and Cie is growing, demonstrating the diffusion and use of digital identity.
Details on digital services and platforms are provided below.
The app “ACI Space” – which offers services for vehicle management and for safe and informed mobility – recorded a strong increase in downloads, up to over 2 million downloads since the start of the service (+ 35% compared to 2021).
“Ioapp” – the app that integrates all public services and to which ACI has joined since its first activation – users are growing by 17% and in 2022 over 10 million messages were sent to users related to ACI services .
The number of citizens who have activated the service has increased by 13%Notify us” which informs users of events registered in the Public Vehicle Register in relation to their vehicles.
The service also increased by 19% compared to the previous year “Bollonet” for the online payment of the car tax for users residing in the Regions that have an agreement with ACI for the management of the car tax.
Significant increases also for services: “Distances in kilometres” which makes it possible to calculate and certify national and foreign kilometer distances with a + 22% compared to 2021 and “Fringe benefits”, which allows access to the remuneration tables for the concession of use of company vehicles to employees for work and private needs, with a +16% compared to the previous year.
Down 13% the PRA surveys carried out online, while an increase of 5% i historical certificates online that allow you to learn about the entire history of the vehicle and the various owners who have followed one another over time.