PLANO, Texas (July 12, 2023) – Toyota is conducting a non-compliance safety recall in the U.S. involving certain 2023 model year Toyota Corolla, Corolla Cross, Corolla Cross hybrid, Highlander, Highlander hybrid, Tacoma, as well as Lexus RX and RX hybrid and 2024 model year NX and NX hybrid vehicles. Approximately 110,000 vehicles in the U.S. are involved in this recall.
In the affected vehicles, the spiral cable assembly in the steering column may lose its electrical connection on the circuit controlling the driver’s airbag. If this occurs, the airbag warning light will illuminate, and the driver’s airbag may not deploy in a crash. As a result, the vehicle will not comply with certain federal motor vehicle safety requirements and may increase the risk of injury to the driver in the event of a crash.
For all involved vehicles, Toyota and Lexus dealers will inspect the serial number of the spiral cable and, if necessary, replace it with a new cable at no cost to customers. Toyota will notify affected owners about this issue by early September 2023.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. To see if your vehicle is involved in a safety recall visit Toyota.com/recall or nhtsa.gov/recalls and enter your Vehicle Identification Number (VIN) or license plate information.
For any additional questions, Toyota customer support is also available by calling the Toyota Brand Engagement Center (1-800-331-4331) for Toyota vehicles. Customer support is also available by calling the Lexus Brand Engagement Center (1-800-255-3987) for Lexus vehicles.