PLANO, Texas (Feb. 8, 2024) – Today, J.D. Power released the results of the J.D. Power 2024 U.S. Vehicle Dependability Study, revealing Toyota returned to the top of the corporate rankings with a composite score of 146 (PP100) with 16 of 17 eligible Lexus or Toyota models ranking in the Top 3 of their segments.
Lexus retained the top spot overall in the industry with a score of 135 (PP100), while Toyota moved up to second overall with a score of 147 (PP100). Toyota also moved into the first spot of the Mass Market ranking based on improvements in the J.D. Power 2024 U.S. Vehicle Dependability Study.
More than half of the eligible Lexus/Toyota 17 models received awards (9) in their segments.
Lexus (segment):
- ES (Midsize Premium Car)
- IS (Compact Premium Car)
- NX (Compact Premium SUV)
- RX (Midsize Premium SUV)
Toyota (segment):
- 4Runner (Midsize SUV)
- Camry (Midsize Car)
- Corolla (Compact Car)
- Tacoma (Midsize Pickup)
- Tundra (Large Light Duty Pickup)
The 2024 U.S. Vehicle Dependability Study is based on responses from 30,595 original purchasers and lessees of new 2021 model-year vehicles after three years of ownership. The survey was conducted from August through November 2023.
For more details, click here: http://www.jdpower.com/pr-id/2024008
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.
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