Rigorous selection based on performance, innovation, alignment with GM values and commitment to achieving GM’s ambitious goals
NEW YORK, April 29, 2024 /PRNewswire/ — General Motors (GM) has recognized Teleperformance, a global leader in digital business services, as one of its top global suppliers for 2023. The award recognizes companies that exceeded GM’s expectations and made notable contributions to GM’s transformation.
Teleperformance was selected as a GM Supplier of the Year by a global, cross-functional team based on its performance, innovation, cultural alignment with GM’s values, and commitment to achieving GM’s ambitious goals.
“We’re honored to partner with these top suppliers who have made notable contributions to our transformation. Together, we’re pushing boundaries, pioneering new technologies and redefining what’s possible,” said GM’s Vice President of Global Purchasing and Supply Chain Jeff Morrison. “Their innovation and support are critical to helping us deliver the world-class vehicles our customers have come to expect.”
Teleperformance provides GM with customer service, customer sales support, technical support, and select back-office services. Working together and aligned with GM’s vision, a team of more than 2,000 dedicated Teleperformance employees across North and South America support three lines of GM’s business, specializing in OnStar sales which consists of new and used vehicles, and retention.
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.
For more information: www.teleperformance.com. Follow us on X (Twitter): @teleperformance
SOURCE Teleperformance
