Manulife Reports First Quarter 2024 Results

TSX/NYSE/PSE: MFC SEHK: 945                                                                              C$ unless otherwise stated

TORONTO, May 8, 2024 /PRNewswire/ – Manulife Financial Corporation (“Manulife” or the “Company”) reported its first quarter results for the period ended March 31, 2024, delivering strong core ROE and topline growth, and closing the largest long-term care (“LTC”) reinsurance transaction in the industry.

Key highlights for the first quarter of 2024 (“1Q24”) include:

Core earnings1 of $1.8 billion, up 16% on a constant exchange rate basis2 from the first quarter of 2023 (“1Q23”)
Net income attributed to shareholders of $0.9 billion, down $0.5 billion from 1Q23. Excluding the impact of the reinsurance transaction with Global Atlantic (the “GA Reinsurance Transaction”), which had a largely neutral impact on book value, 1Q24 net income attributed to shareholders was $1.6 billion1, up $0.2 billion from 1Q23
Core EPS3 of $0.94, up 20%2 from 1Q23. EPS of $0.45, down 38%2 from 1Q23. Excluding the impact of the GA Reinsurance Transaction, EPS was $0.873, up 21%2 from 1Q23
Core ROE3 of 16.7% and ROE of 8.0%. Excluding the impact of the GA Reinsurance Transaction, ROE was 15.5%3
LICAT ratio4 of 138%
APE sales 21% higher5, new business CSM up 52%2 and new business value (“NBV”) up 34%5 from 1Q236
Global Wealth and Asset Management (“Global WAM”) net inflows5 of $6.7 billion, up from $4.4 billion in 1Q23

“After a milestone year for Manulife, we continued to show strong momentum in 1Q24 by delivering superior results, including 20% core EPS growth, an increase of 11% in adjusted book value per common share3, and record level APE sales with double-digit growth across each of our insurance segments. We again demonstrated a disciplined focus on execution by closing the largest ever LTC reinsurance transaction in the first quarter and entering the largest ever universal life reinsurance agreement in Canada. I’m excited by our momentum in the first quarter and by the opportunities ahead of us to continue generating shareholder value.”

— Roy Gori, Manulife President & Chief Executive Officer

“We had a strong start to 2024 with record levels of new business CSM and new business value, reflecting 52% and 34% growth, respectively. Global WAM saw strong net inflows of $6.7 billion, and our capital position remains robust with a LICAT ratio of 138%. Looking ahead, we remain committed to further improving ROE through disciplined capital allocation and continued business performance improvements.”

— Colin Simpson, Manulife Chief Financial Officer

Results at a Glance

($ millions, unless otherwise stated)

Quarterly Results

1Q24

1Q23

Change2,5

Net income attributed to shareholders

$

866

$

1,406

(38) %

Core earnings

$

1,754

$

1,531

16 %

EPS ($)

$

0.45

$

0.73

(38) %

Core EPS ($)

$

0.94

$

0.79

20 %

ROE

8.0 %

13.6 %

(5.6) pps

Core ROE

16.7 %

14.8 %

1.9 pps

Book value per common share ($)

$

23.09

$

22.01

5 %

Adjusted BV per common share ($)

$

33.39

$

30.04

11 %

Financial leverage ratio (%)3

24.3 %

26.0 %

(1.7) pps

APE sales

$

1,883

$

1,600

21 %

New business CSM

$

658

$

442

52 %

NBV

$

669

$

509

34 %

Global WAM net flows ($ billions)

$

6.7

$

4.4

55 %

Results by Segment

($ millions, unless otherwise stated)

Quarterly Results

1Q24

1Q23

Change5

Asia (US$)

Net income attributed to shareholders

$

270

$

384

(29) %

Core earnings

488

361

39 %

APE sales

950

868

13 %

New business CSM

364

222

68 %

NBV

343

275

28 %

Canada

Net income attributed to shareholders

$

273

$

309

(12) %

Core earnings

364

353

3 %

APE sales

450

293

54 %

New business CSM

70

46

52 %

NBV

157

92

71 %

U.S. (US$)

Net income attributed to shareholders

$

(80)

$

138

nm

Core earnings

335

285

18 %

APE sales

113

99

14 %

New business CSM

72

70

3 %

NBV

37

34

9 %

Global WAM

Net income attributed to shareholders

$

365

$

297

24 %

Core earnings

357

287

25 %

Gross flows ($ billions)5

45.4

38.8

19 %

Average AUMA ($ billions)5

880

804

9 %

Core EBITDA margin (%)3

25.5 %

22.4 %

310 bps

Strategic Highlights

We are delivering against our strategy to optimize our portfolio

In the first quarter, we closed a milestone reinsurance transaction with Global Atlantic on four in-force blocks of legacy/low ROE business, including the largest LTC reinsurance deal in history. We have commenced a share buyback program to return capital released from this transaction to our shareholders.

In Canada, we entered into the largest universal life reinsurance agreement of its kind. The transaction, which closed on April 2, 2024, transferred $5.6 billion of insurance contract net liabilities to RGA Canada7. The expected capital release of $0.8 billion represents an attractive 16.2 times earnings multiple and will be returned to shareholders through an ordinary share repurchase program.8

In Asia, we continued to roll out our top-tier recognition and activation program, Manulife Pro, across the region with the recent expansion to Indonesia and Japan. The program provides selected agents with differentiated resources and tools, including dedicated underwriting support and enhanced customer engagement services with access to customer leads. 

In Global WAM, we announced the closing of a $1.0 billion institutional fund – Manulife Capital Partners VII. The fund will invest in U.S. middle market companies across multiple industries, focusing on growth and high-yield opportunities.

In addition, we partnered with the Indonesia Investment Authority sovereign wealth fund to raise and manage funds for investment. The partnership involves co-investments between the sovereign wealth fund, Manulife, and third-party investors in Indonesian infrastructure, real estate, and the natural capital sectors, which include timberland and agriculture assets.

We are enhancing our digital leadership, delivering better customer experience and superior distribution capabilities

In Asia, we completed the roll-out of M-Pro, a first-in-market digital pre-issuance verification tool, to all distribution channels in Vietnam. M-Pro has further improved customer experience and we have received outstanding feedback on the ease of navigating policy issuance details, ability to review crucial policy information and transparency of the consultation process.

In the U.S., we accelerated our distribution team’s ability to act on sales opportunities and improved their efficiency in assisting agents by implementing JHINI – our new, AI-powered, sales enablement tool.

In addition, we streamlined our underwriting process and improved our John Hancock customers’ experience by expanding our usage of electronic health records and leveraging other types of underwriting evidence, which have allowed us to eliminate certain medical test requirements for all ages and face amounts.

In Global WAM, we completed the implementation of a new advisor retail wealth platform in Canada as part of our digital transformation strategy, representing more than $54 billion in AUMA, by leveraging an industry leading technology platform. The platform delivers an enhanced advisor and client experience and enables advisors to streamline their processes.

We are helping our customers live longer, healthier, and better lives

In Canada, we entered into a multi-year loyalty rewards partnership agreement with Aeroplan. Beginning in early summer 2024, eligible Manulife group benefits members will be able to earn rewards points using our group benefits digital platforms by engaging in behaviours and activities that encourage health and well-being.

In the U.S., we drove a 43% improvement compared with 1Q23 in the number of visits to the Vitality page of JohnHancock.com supported by the launch of Your Year in Wellness – our first social-sharing campaign to raise awareness about the value of John Hancock Vitality.

Delivered strong core earnings growth, while net income reflected the impact of the GA Reinsurance Transaction with largely neutral impact to book value9

Core earnings of $1.8 billion in 1Q24, up 16% from 1Q23

The 16% year-over-year increase in core earnings reflects strong business growth across our insurance businesses and higher fee income in Global WAM benefitting from favourable market impacts and positive net flows. Core earnings increased 39% in Asia and 25% in Global WAM compared with 1Q23. The provision for expected credit loss was a modest net release in 1Q24 compared with a net charge in 1Q23, reflecting a benign credit experience this quarter. Updates to actuarial methods and assumptions in the second half of 2023 also contributed to core earnings growth. These were partially offset by modestly more adverse insurance experience, and higher workforce-related costs primarily reflecting strong TSR10 performance. The net impact of the GA Reinsurance Transaction on core earnings was a $18 million charge in 1Q24.

Net Income attributed to shareholders of $0.9 billion in 1Q24, $0.5 billion lower compared with 1Q23

The $0.5 billion decrease in net income reflects the $0.8 billion impact from the GA Reinsurance Transaction, partially offset by core earnings growth. Most of the GA Reinsurance Transaction impact is from the sale of debt instruments related to the transaction, which, is broadly offset by an associated change in Other Comprehensive Income resulting in a neutral impact to book value. This, along with lower-than-expected returns on alternative long-duration assets and higher-than-expected returns on public equity, resulted in a $0.8 billion market experience loss in 1Q24. The overall book value per common share increased 5% compared with 1Q23.

Record levels of new insurance business results and strong net inflows in Global WAM

Continued momentum in our 1Q24 new business results with year-over-year growth across all insurance segments, resulting in increases of 21%, 52% and 34% in APE sales, new business CSM and NBV, respectively

In Asia, APE sales increased 13% from 1Q23, driven by growth in Asia Other and Japan, partially offset by lower sales in Hong Kong. Business mix and the impact of updates to actuarial methods and assumptions in the prior year further contributed to a 68% growth in new business CSM. NBV also increased 28% compared with 1Q23. The improvement in NBV margin was driven by our pricing discipline and changes in business mix.
Canada generated 54% growth in APE sales, driven by higher sales volumes in all business units, led by large-case Group Insurance sales. Combined with margin expansion in our insurance businesses, NBV and new business CSM increased 71% and 52%, respectively.
In the U.S., APE sales increased 14%, reflecting an increase in demand from affluent customers for accumulation insurance products. Combined with product mix, this led to a 3% and 9% increase in new business CSM and NBV, respectively.

Global WAM net inflows of $6.7 billion in 1Q24, increased $2.3 billion compared with $4.4 billion in 1Q23

Retirement net inflows of $3.2 billion in 1Q24 increased from $1.2 billion in 1Q23, reflecting higher new retirement plan sales across our three geographies.
Retail net inflows of $1.7 billion in 1Q24 increased from $0.8 billion in 1Q23, driven by increased demand for investment products amid equity market recovery and improved investor sentiment.
Institutional Asset Management net inflows of $1.8 billion in 1Q24 decreased compared with $2.5 billion in 1Q23 as higher fixed income mandates sales and lower money market redemptions were more than offset by higher redemptions in fixed income and equity mandates.

Increase in CSM balance driven by organic CSM growth and favourable impact of markets

CSM net of NCI11 was $21,089 million as at March 31, 2024

CSM net of NCI increased $649 million compared with December 31, 2023. Organic CSM movement was an increase of $314 million in 1Q24, primarily driven by the impact of new business and interest accretion, partially offset by amortization recognized in core earnings. Insurance experience improved both quarter-over-quarter and year-over-year. Inorganic CSM movement was an increase of $335 million for the same period, primarily driven by the favourable impacts of equity market performance and changes in foreign currency exchange rates, partially offset by the impact of the GA Reinsurance Transaction. Post-tax CSM net of NCI1 was $18,547 million as at March 31, 2024.

_______________________________

1

 Core earnings, net income attributed to shareholders excluding the impact of the GA Reinsurance Transaction and post-tax contractual service margin net of NCI (“post-tax CSM net of NCI”) are non-GAAP financial measures. For more information on non-GAAP and other financial measures, see “Non-GAAP and other financial measures” below and in our 1Q24 Management’s Discussion and Analysis (“1Q24 MD&A”).

2

 Percentage growth / declines in core earnings, diluted core earnings per common share (“core EPS”), diluted earnings (loss) per share (“EPS”), EPS excluding the impact of the GA Reinsurance Transaction, new business contractual service margin net of NCI (“new business CSM”), and net income attributed to shareholders are stated on a constant exchange rate basis and are non-GAAP ratios.

3

Core EPS, EPS excluding the impact of the GA Reinsurance transaction, core ROE, ROE excluding the impact of the GA Reinsurance Transaction, adjusted  book value per common share (“adjusted BV per common share”), financial leverage ratio and core EBITDA margin are non-GAAP ratios.

4

Life Insurance Capital Adequacy Test (“LICAT”) ratio of The Manufacturers Life Insurance Company (“MLI”) as at March 31, 2024. LICAT ratio is disclosed under the Office of the Superintendent of Financial Institutions Canada’s (“OSFI’s”) Life Insurance Capital Adequacy Test Public Disclosure Requirements guideline.

5

 For more information on annualized premium equivalent (“APE”) sales, NBV, net flows, gross flows and average asset under management and administration (“average AUMA”), see “Non-GAAP and other financial measures” below. In this news release, percentage growth/decline in APE sales, NBV, net flows, gross flows and average AUMA are stated on a constant exchange rate basis.

6

Refer to “Result at a Glance” for 1Q24 and 1Q23 results.

7

RGA Life Reinsurance Company of Canada. Insurance contract net liabilities as of March 31, 2024.

8

See “Caution regarding forward-looking statements” below. Expected capital release and earnings multiple estimates were as of December 31, 2023.

9

See section A1 “Profitability” in our 1Q24 MD&A for more information on notable items attributable to core earnings and net income attributed to shareholders.

10

Total shareholder return (“TSR”).

11

Non-controlling interests (“NCI”).

Quarterly Results Conference Call

Manulife will host a conference call and live webcast on its first quarter 2024 results on May 9, 2024, at 8:00 a.m. (ET). To access the conference call, dial 1-800-806-5484 or 1-416-340-2217 (Passcode: 5223647#). Please call in 15 minutes before the scheduled start time. You will be required to provide your name and organization to the operator. You may access the webcast at manulife.com/en/investors/results-and-reports.

The archived webcast will be available following the call at the same URL as above. A replay of the call will also be available until June 8, 2024, by dialing 1-800-408-3053 or 1-905-694-9451 (Passcode: 6423312#).

The First Quarter 2024 Statistical Information Package and 2023 Embedded Value report are also available on the Manulife website at www.manulife.com/en/investors/results-and-reports.

This earnings news release should be read in conjunction with the Company’s First Quarter 2024 Report to Shareholders, including our unaudited interim Consolidated Financial Statements for the three months ended March 31, 2024, prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board, which is available on our website at https://www.manulife.com/en/investors/results-and-reports.html. The Company’s 1Q24 MD&A and additional information relating to the Company is available on the SEDAR+ website at http://www.sedarplus.ca and on the U.S. Securities and Exchange Commission’s (“SEC”) website at http://www.sec.gov.

Any information contained in, or otherwise accessible through, websites mentioned in this news release does not form a part of this document unless it is expressly incorporated by reference.

Earnings

The following table presents net income attributed to shareholders, consisting of core earnings and details of the items excluded from core earnings:

Quarterly Results

($ millions)

1Q24

4Q23

1Q23

Core earnings

Asia

$            657

$             564

$            489

Canada

364

352

353

U.S.

452

474

385

Global Wealth and Asset Management

357

353

287

Corporate and Other

(76)

30

17

Total core earnings

$         1,754

$         1,773

$        1,531

Items excluded from core earnings:

Market experience gains (losses)

(779)

(133)

(65)

Change in actuarial methods and assumptions that flow

 directly through income

119

Restructuring charge

(36)

Reinsurance transactions, tax-related items and other

(109)

(64)

(60)

Net income attributed to shareholders

$            866

$         1,659

$         1,406

Non-GAAP and other financial measures

The Company prepares its Consolidated Financial Statements in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board. We use a number of non-GAAP and other financial measures to evaluate overall performance and to assess each of our businesses. This section includes information required by National Instrument 52-112 – Non-GAAP and Other Financial Measures Disclosure in respect of “specified financial measures” (as defined therein).

Non-GAAP financial measures include core earnings (loss); core earnings available to common shareholders; net income excluding the impact of the GA Reinsurance Transaction; common shareholders’ net income excluding the GA Reinsurance Transaction; core earnings before income taxes, depreciation and amortization (“core EBITDA”); core revenue; adjusted book value; post-tax contractual service margin; and post-tax contractual service margin net of NCI (“post-tax CSM net of NCI”). In addition, non-GAAP financial measures include the following stated on a constant exchange rate (“CER”) basis: any of the foregoing non-GAAP financial measures; net income attributed to shareholders; and common shareholders’ net income.

Non-GAAP ratios include core return on common shareholders’ equity (“core ROE”); return on common shareholders’ equity (“ROE”) excluding the impact of the GA Reinsurance Transaction; diluted core earnings per common share (“core EPS”); diluted earnings per common share (“EPS”) excluding the impact of the GA Reinsurance Transaction; adjusted book value per common share; financial leverage ratio; core EBITDA margin; and percentage growth/decline on a constant exchange rate basis in any of the above non-GAAP financial measures and non-GAAP ratios; net income attributed to shareholders; diluted earnings per common share (“EPS”); and new business CSM. 

Other specified financial measures include NBV; APE sales; gross flows; net flows; average assets under management and administration (“average AUMA”); and percentage growth/decline in these foregoing specified financial measures. In addition, explanations of the components of the CSM movement, other than the new business CSM were provided in the 1Q24 MD&A.

Non-GAAP financial measures and non-GAAP ratios are not standardized financial measures under GAAP and, therefore, might not be comparable to similar financial measures disclosed by other issuers. Therefore, they should not be considered in isolation or as a substitute for any other financial information prepared in accordance with GAAP. For more information on non-GAAP financial measures, including those referred to above, see the section “Non-GAAP and other financial measures” in our 1Q24 MD&A, which is incorporated by reference.

Reconciliation of core earnings to net income attributed to shareholders

1Q24

($ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period, unless
otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Income (loss) before income taxes

$        594

$        381

$      (154)

$        426

$            5

$     1,252

Income tax (expenses) recoveries

Core earnings

(67)

(91)

(103)

(58)

33

(286)

Items excluded from core earnings

(83)

8

149

(3)

(65)

6

Income tax (expenses) recoveries

(150)

(83)

46

(61)

(32)

(280)

Net income (post-tax)

444

298

(108)

365

(27)

972

Less: Net income (post-tax) attributed to

Non-controlling interests (“NCI”)

55

55

Participating policyholders

26

25

51

Net income (loss) attributed to shareholders (post-tax)

363

273

(108)

365

(27)

866

Less: Items excluded from core earnings (post-tax)

Market experience gains (losses)

(250)

(91)

(534)

6

90

(779)

Changes in actuarial methods and assumptions that
flow directly through income

Restructuring charge

Reinsurance transactions, tax related items and other

(44)

(26)

2

(41)

(109)

Core earnings (post-tax)

$        657

$        364

$        452

$        357

$        (76)

$     1,754

Income tax on core earnings (see above)

67

91

103

58

(33)

286

Core earnings (pre-tax)

$        724

$        455

$        555

$        415

$      (109)

$     2,040

Core earnings, CER basis and U.S. dollars

1Q24

(Canadian $ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period, unless
otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Core earnings (post-tax)

$        657

$        364

$        452

$        357

$        (76)

$     1,754

CER adjustment(1)

Core earnings, CER basis (post-tax)

$        657

$        364

$        452

$        357

$        (76)

$     1,754

Income tax on core earnings, CER basis(2)

67

91

103

58

(33)

286

Core earnings, CER basis (pre-tax)

$        724

$        455

$        555

$        415

$      (109)

$     2,040

Core earnings (U.S. dollars) – Asia and U.S. segments

Core earnings (post-tax)(3), US $

$        488

$        335

CER adjustment US $(1)

Core earnings, CER basis (post-tax), US $

$        488

$        335

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

(2)

Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q24.

(3)

Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 1Q24.

Reconciliation of core earnings to net income attributed to shareholders

4Q23

($ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period, unless
otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Income (loss) before income taxes

$        847

$        498

$        244

$        424

$        110

$     2,123

Income tax (expenses) recoveries

Core earnings

(76)

(87)

(113)

(55)

37

(294)

Items excluded from core earnings

(33)

(29)

67

(3)

(30)

(28)

Income tax (expenses) recoveries

(109)

(116)

(46)

(58)

7

(322)

Net income (post-tax)

738

382

198

366

117

1,801

Less: Net income (post-tax) attributed to

Non-controlling interests (“NCI”)

37

1

1

39

Participating policyholders

86

17

103

Net income (loss) attributed to shareholders (post-tax)

615

365

198

365

116

1,659

Less: Items excluded from core earnings (post-tax)

Market experience gains (losses)

9

(279)

51

86

(133)

Changes in actuarial methods and assumptions that
flow directly through income

89

4

26

119

Restructuring charge

(36)

(36)

Reinsurance transactions, tax related items and other

(38)

(23)

(3)

(64)

Core earnings (post-tax)

$        564

$        352

$        474

$        353

$          30

$     1,773

Income tax on core earnings (see above)

76

87

113

55

(37)

294

Core earnings (pre-tax)

$        640

$        439

$        587

$        408

$          (7)

$     2,067

Core earnings, CER basis and U.S. dollars

4Q23

(Canadian $ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period,
unless otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Core earnings (post-tax)

$        564

$        352

$        474

$        353

$          30

$     1,773

CER adjustment(1)

(7)

(4)

(2)

(1)

(14)

Core earnings, CER basis (post-tax)

$        557

$        352

$        470

$        351

$          29

$     1,759

Income tax on core earnings, CER basis(2)

76

87

112

55

(38)

292

Core earnings, CER basis (pre-tax)

$        633

$        439

$        582

$        406

$          (9)

$     2,051

Core earnings (U.S. dollars) – Asia and U.S. segments

Core earnings (post-tax)(3), US $

$        414

$        349

CER adjustment US $(1)

(1)

Core earnings, CER basis (post-tax), US $

$        413

$        349

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

(2)

Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q24.

(3)

Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 4Q23.

Reconciliation of core earnings to net income attributed to shareholders

1Q23

($ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period,
unless otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Income (loss) before income taxes

$        613

$        423

$        219

$        345

$        119

$     1,719

Income tax (expenses) recoveries

Core earnings

(68)

(85)

(86)

(45)

14

(270)

Items excluded from core earnings

(37)

(14)

53

(3)

(38)

(39)

Income tax (expenses) recoveries

(105)

(99)

(33)

(48)

(24)

(309)

Net income (post-tax)

508

324

186

297

95

1,410

Less: Net income (post-tax) attributed to

Non-controlling interests (“NCI”)

54

54

Participating policyholders

(65)

15

(50)

Net income (loss) attributed to shareholders (post-tax)

519

309

186

297

95

1,406

Less: Items excluded from core earnings (post-tax)

Market experience gains (losses)

30

(44)

(166)

9

106

(65)

Changes in actuarial methods and assumptions that
   flow directly through income

Restructuring charge

Reinsurance transactions, tax related items and other

(33)

1

(28)

(60)

Core earnings (post-tax)

$        489

$        353

$        385

$        287

$          17

$     1,531

Income tax on core earnings (see above)

68

85

86

45

(14)

270

Core earnings (pre-tax)

$        557

$        438

$        471

$        332

$            3

$     1,801

Core earnings, CER basis and U.S. dollars

1Q23

(Canadian $ millions, post-tax and based on actual foreign exchange
rates in effect in the applicable reporting period,
unless otherwise stated)

Asia

Canada

U.S.

Global
WAM

Corporate
and Other

Total

Core earnings (post-tax)

$        489

$        353

$        385

$        287

$          17

$     1,531

CER adjustment(1)

(16)

(1)

(1)

(18)

Core earnings, CER basis (post-tax)

$        473

$        353

$        384

$        286

$          17

$     1,513

Income tax on core earnings, CER basis(2)

66

85

85

45

(14)

267

Core earnings, CER basis (pre-tax)

$        539

$        438

$        469

$        331

$            3

$     1,780

Core earnings (U.S. dollars) – Asia and U.S. segments

Core earnings (post-tax)(3), US $

$        361

$         285

CER adjustment US $(1)

(10)

Core earnings, CER basis (post-tax), US $

$        351

$        285

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

(2)

Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q24.

(3)

Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 1Q23.

Core earnings available to common shareholders($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated)

Quarterly Results

Full Year
Results

1Q24

4Q23

3Q23

2Q23

1Q23

2023

Core earnings

$    1,754

$    1,773

$    1,743

$    1,637

$    1,531

$    6,684

Less: Preferred share dividends and other equity distributions

55

99

54

98

52

303

Core earnings available to common shareholders

1,699

1,674

1,689

1,539

1,479

6,381

CER adjustment(1)

(14)

2

(8)

(18)

(38)

Core earnings available to common shareholders, CER basis

$    1,699

$    1,660

$    1,691

$    1,531

$    1,461

$    6,343

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

Core ROE ($ millions, unless otherwise stated)

Quarterly Results

Full Year
Results

1Q24

4Q23

3Q23

2Q23

1Q23

2023

Core earnings available to common shareholders

$    1,699

$    1,674

$    1,689

$    1,539

$    1,479

$    6,381

Annualized core earnings available to common shareholders
   (post-tax)

$    6,833

$    6,641

$    6,701

$    6,173

$    5,998

$    6,381

Average common shareholders’ equity (see below)

$  40,984

$  40,563

$  39,897

$  39,881

$  40,465

$  40,201

Core ROE (annualized) (%)

16.7 %

16.4 %

16.8 %

15.5 %

14.8 %

15.9 %

Average common shareholders’ equity

Total shareholders’ and other equity

$  48,250

$  47,039

$  47,407

$  45,707

$  47,375

$  47,039

Less: Preferred shares and other equity

6,660

6,660

6,660

6,660

6,660

6,660

Common shareholders’ equity

$  41,590

$  40,379

$  40,747

$  39,047

$  40,715

$  40,379

Average common shareholders’ equity

$  40,984

$  40,563

$  39,897

$  39,881

$  40,465

$  40,201

Net income attributed to shareholders excluding the GA Reinsurance Transaction

For the three months ended March 31,

($ millions and post-tax)

2024

Net income attributed to shareholders per financial statements

$        866

Less:  Net loss attributed to shareholders from the GA Reinsurance Transaction

(767)

Net income attributed to shareholders excluding the GA Reinsurance Transaction

$     1,633

ROE excluding the GA Reinsurance Transaction 

For the three months ended March 31,

($ millions, unless otherwise stated)

2024

Net income attributed to shareholders excluding the GA Reinsurance Transaction

$     1,633

Less: Preferred share dividends and other equity distributions

55

Common shareholders’ net income excluding the GA Reinsurance transaction

$     1,578

Annualized common shareholders’ net income excluding the GA Reinsurance transaction

$     6,347

Average Common shareholders’ equity

$   40,984

ROE excluding the GA Reinsurance Transaction (annualized)

15.5 %

CSM and post-tax CSM information($ millions pre-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated)

As at

Mar 31,
2024

Dec 31,
2023

Sept 30,
2023

June 30,
2023

Mar 31,
2023

CSM

$       22,075

$       21,301

$       18,149

$       18,103

$       18,200

Less: CSM for NCI

986

861

780

680

733

CSM, net of NCI

$       21,089

$       20,440

$       17,369

$       17,423

$       17,467

CER adjustment(1)

(26)

206

(27)

175

(316)

CSM, net of NCI, CER basis

$       21,063

$       20,646

$       17,342

$       17,598

$       17,151

Post-tax CSM

CSM

$       22,075

$       21,301

$       18,149

$       18,103

$       18,200

Marginal tax rate on CSM

(2,650)

(2,798)

(2,474)

(2,645)

(2,724)

Post-tax CSM

$       19,425

$       18,503

$       15,675

$       15,458

$       15,476

CSM, net of NCI

$       21,089

$       20,440

$       17,369

$       17,423

$       17,467

Marginal tax rate on CSM net of NCI

(2,542)

(2,692)

(2,377)

(2,546)

(2,617)

Post-tax CSM net of NCI

$       18,547

$       17,748

$       14,992

$       14,877

$       14,850

New business CSM(1) detail, CER basis($ millions pre-tax, and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated)

Quarterly Results

Full Year
Results

1Q24

4Q23

3Q23

2Q23

1Q23

2023

New business CSM

Hong Kong

$    168

$    199

$       167

$    191

$    119

$         676

Japan

48

42

29

19

36

126

Asia Other

275

173

206

222

146

747

International High Net Worth

231

Mainland China

138

Singapore

244

Vietnam

87

Other Emerging Markets

47

Asia

491

414

402

432

301

1,549

Canada

70

70

51

57

46

224

U.S.

97

142

54

103

95

394

Total new business CSM

$    658

$    626

$       507

$    592

$    442

$      2,167

New business CSM, CER adjustment(2),(3)

Hong Kong

$         –

$      (2)

$           2

$        1

$      (1)

$              –

Japan

(3)

(1)

(1)

(3)

(8)

Asia Other

1

(2)

(4)

(5)

International High Net Worth

1

Mainland China

(1)

Singapore

Vietnam

(4)

Other Emerging Markets

(1)

Asia

(5)

2

(2)

(8)

(13)

Canada

1

(1)

U.S.

(2)

1

(1)

Total new business CSM

$         –

$    (7)

$           4

$    (3)

$    (8)

$        (14)

New business CSM, CER basis

Hong Kong

$    168

$    197

$     169

$    192

$    118

$        676

Japan

48

39

28

18

33

118

Asia Other

275

173

207

220

142

742

International High Net Worth

232

Mainland China

137

Singapore

244

Vietnam

83

Other Emerging Markets

46

Asia

491

409

404

430

293

1,536

Canada

70

70

52

56

46

224

U.S.

97

140

55

103

95

393

Total new business CSM, CER basis

$    658

$    619

$    511

$    589

$    434

$       2,153

(1)

New business CSM is net of NCI.

(2)

The impact of updating foreign exchange rates to that which was used in 1Q24.

(3)

New business CSM for Asia Other is reported by country annually, on a full year basis. Other Emerging Markets within Asia Other include Indonesia, the Philippines, Malaysia, Thailand, Cambodia and Myanmar.

Net income financial measures on a CER basis($ Canadian millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated)

Quarterly Results

Full Year
Results

1Q24

4Q23

3Q23

2Q23

1Q23

2023

Net income (loss) attributed to shareholders:

Asia

$     363

$     615

$      84

$      130

$      519

$    1,348

Canada

273

365

290

227

309

1,191

U.S.

(108)

198

72

183

186

639

Global WAM

365

365

318

317

297

1,297

Corporate and Other

(27)

116

249

168

95

628

Total net income (loss) attributed to shareholders

866

1,659

1,013

1,025

1,406

5,103

Preferred share dividends and other equity distributions

(55)

(99)

(54)

(98)

(52)

(303)

Common shareholders’ net income (loss)

$     811

$  1,560

$     959

$      927

$   1,354

$    4,800

CER adjustment(1)

Asia

$         –

$      (6)

$        2

$        13

$       (5)

$          4

Canada

1

1

(2)

U.S.

(5)

(1)

3

(1)

(4)

Global WAM

(3)

1

1

(3)

(4)

Corporate and Other

(1)

1

(12)

(2)

(14)

Total net income (loss) attributed to shareholders

(14)

4

5

(13)

(18)

Preferred share dividends and other equity distributions

Common shareholders’ net income (loss)

$         –

$    (14)

$        4

$         5

$      (13)

$      (18)

Net income (loss) attributed to shareholders, CER basis

Asia

$     363

$     609

$      86

$      143

$      514

$    1,352

Canada

273

366

291

227

307

1,191

U.S.

(108)

193

71

186

185

635

Global WAM

365

362

319

318

294

1,293

Corporate and Other

(27)

115

250

156

93

614

Total net income (loss) attributed to shareholders, CER basis

866

1,645

1,017

1,030

1,393

5,085

Preferred share dividends and other equity distributions, CER basis

(55)

(99)

(54)

(98)

(52)

(303)

Common shareholders’ net income (loss), CER basis

$     811

$  1,546

$     963

$      932

$   1,341

$    4,782

Asia net income attributed to shareholders, U.S. dollars

Asia net income (loss) attributed to shareholders, US $(2)

$     270

$     452

$      63

$        96

$      384

$       995

CER adjustment, US $(1)

1

10

(2)

9

Asia net income (loss) attributed to shareholders, U.S. $, CER basis(1)

$     270

$     452

$      64

$      106

$      382

$    1,004

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

(2)

Asia net income attributed to shareholders (post-tax) in Canadian dollars is translated to U.S. dollars using the U.S. dollar Statement of Income rate for the reporting period.

Adjusted book value

As at

($ millions)

Mar 31,
2024

Dec 31,
2023

Sept 30,
2023

June 30,
2023

Mar 31,
2023

Common shareholders’ equity

$   41,590

$   40,379

$   40,747

$   39,047

$   40,715

Post-tax CSM, net of NCI

18,547

17,748

14,992

14,877

14,850

Adjusted book value

$   60,137

$   58,127

$   55,739

$   53,924

$   55,565

Reconciliation of Global WAM core earnings to core EBITDA ($ millions, pre-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated)

Quarterly Results

Full Year
Results

1Q24

4Q23

3Q23

2Q23

1Q23

2023

Global WAM core earnings (post-tax)

$    357

$    353

$    361

$    320

$    287

$     1,321

Add back taxes, acquisition costs, other expenses and deferred sales
   commissions

Core income tax (expenses) recoveries (see above)

58

55

59

45

45

204

Amortization of deferred acquisition costs and other depreciation

42

45

41

40

40

166

Amortization of deferred sales commissions

20

21

19

19

21

80

Core EBITDA

$    477

$    474

$    480

$    424

$    393

$     1,771

CER adjustment(1)

(4)

1

1

(2)

(4)

Core EBITDA, CER basis

$    477

$    470

$    481

$    425

$    391

$     1,767

(1)

The impact of updating foreign exchange rates to that which was used in 1Q24.

Core EBITDA margin and core revenue

Quarterly Results

Full Year
Results

($ millions, unless otherwise stated)

1Q24

4Q23

3Q23

2Q23

1Q23

2023

Core EBITDA margin

Core EBITDA

$    477

$    474

$    480

$    424

$    393

$    1,771

Core revenue

$ 1,873

$ 1,842

$ 1,783

$ 1,722

$ 1,756

$    7,103

Core EBITDA margin

25.5 %

25.7 %

26.9 %

24.6 %

22.4 %

24.9 %

Global WAM core revenue

Other revenue per financial statements

$ 1,808

$ 1,719

$ 1,645

$ 1,691

$ 1,691

$    6,746

Less: Other revenue in segments other than Global WAM

58

31

(64)

44

26

37

Other revenue in Global WAM (fee income)

$ 1,750

$ 1,688

$ 1,709

$ 1,647

$ 1,665

$    6,709

Investment income per financial statements

$ 4,251

$ 4,497

$ 4,028

$ 4,135

$ 3,520

$  16,180

Realized and unrealized gains (losses) on assets supporting insurance
   and investment contract liabilities per financial statements

538

2,674

(2,430)

950

1,944

3,138

Total investment income

4,789

7,171

1,598

5,085

5,464

19,318

Less: Investment income in segments other than Global WAM

4,649

6,941

1,578

5,010

5,357

18,886

Investment income in Global WAM

$    140

$    230

$      20

$      75

$    107

$       432

Total other revenue and investment income in Global WAM

$ 1,890

$ 1,918

$ 1,729

$ 1,722

$ 1,772

$    7,141

Less: Total revenue reported in items excluded from core earnings

  Market experience gains (losses)

8

63

(54)

7

12

28

  Revenue related to integration and acquisitions

9

13

(7)

4

10

Global WAM core revenue

$ 1,873

$ 1,842

$ 1,783

$ 1,722

$ 1,756

$    7,103

CAUTION REGARDING FORWARD-LOOKING STATEMENTS:

From time to time, Manulife makes written and/or oral forward-looking statements, including in this document. In addition, our representatives may make forward-looking statements orally to analysts, investors, the media and others. All such statements are made pursuant to the “safe harbour” provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995.

The forward-looking statements in this document include, but are not limited to, statements with respect to our ability to achieve our medium-term financial and operating targets, the capital release associated with reinsurance transactions, and possible share buybacks, and also relate to, among other things, our objectives, goals, strategies, intentions, plans, beliefs, expectations and estimates, and can generally be identified by the use of words such as “may”, “will”, “could”, “should”, “would”, “likely”, “suspect”, “outlook”, “expect”, “intend”, “estimate”, “anticipate”, “believe”, “plan”, “forecast”, “objective”, “seek”, “aim”, “continue”, “goal”, “restore”, “embark” and “endeavour” (or the negative thereof) and words and expressions of similar import, and include statements concerning possible or assumed future results. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements and they should not be interpreted as confirming market or analysts’ expectations in any way.

Certain material factors or assumptions are applied in making forward-looking statements and actual results may differ materially from those expressed or implied in such statements.

Important factors that could cause actual results to differ materially from expectations include but are not limited to: general business and economic conditions (including but not limited to the performance, volatility and correlation of equity markets, interest rates, credit and swap spreads, inflation rates, currency rates, investment losses and defaults, market liquidity and creditworthiness of guarantors, reinsurers and counterparties); the ongoing prevalence of COVID-19, including any variants, as well as actions that have been, or may be taken by governmental authorities in response to COVID-19, including the impacts of any variants; changes in laws and regulations; changes in accounting standards applicable in any of the territories in which we operate; changes in regulatory capital requirements; our ability to obtain premium rate increases on in-force policies; our ability to execute strategic plans and changes to strategic plans; downgrades in our financial strength or credit ratings; our ability to maintain our reputation; impairments of goodwill or intangible assets or the establishment of provisions against future tax assets; the accuracy of estimates relating to morbidity, mortality and policyholder behaviour; the accuracy of other estimates used in applying accounting policies, actuarial methods and embedded value methods; our ability to implement effective hedging strategies and unforeseen consequences arising from such strategies; our ability to source appropriate assets to back our long-dated liabilities; level of competition and consolidation; our ability to market and distribute products through current and future distribution channels; unforeseen liabilities or asset impairments arising from acquisitions and dispositions of businesses; the realization of losses arising from the sale of investments classified fair value through other comprehensive income; our liquidity, including the availability of financing to satisfy existing financial liabilities on expected maturity dates when required; obligations to pledge additional collateral; the availability of letters of credit to provide capital management flexibility; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; the availability, affordability and adequacy of reinsurance; legal and regulatory proceedings, including tax audits, tax litigation or similar proceedings; our ability to adapt products and services to the changing market; our ability to attract and retain key executives, employees and agents; the appropriate use and interpretation of complex models or deficiencies in models used; political, legal, operational and other risks associated with our non-North American operations; geopolitical uncertainty, including international conflicts; acquisitions and our ability to complete acquisitions including the availability of equity and debt financing for this purpose; the disruption of or changes to key elements of the Company’s or public infrastructure systems; environmental concerns, including climate change; our ability to protect our intellectual property and exposure to claims of infringement; and our inability to withdraw cash from subsidiaries and the fact that the amount and timing of any future common share repurchases will depend on the earnings, cash requirements and financial condition of Manulife, market conditions, capital requirements (including under LICAT capital standards), common share issuance requirements, applicable law and regulations (including Canadian and U.S. securities laws and Canadian insurance company regulations), and other factors deemed relevant by Manulife, and may be subject to regulatory approval or conditions.

Additional information about material risk factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found under “Risk Management and Risk Factors” and “Critical Actuarial and Accounting Policies” in the Management’s Discussion and Analysis in our most recent annual report, under “Risk Management and Risk Factors Update” and “Critical Actuarial and Accounting Policies” in the Management’s Discussion and Analysis in our most recent interim report, and in the “Risk Management” note to the Consolidated Financial Statements in our most recent annual and interim reports, as well as elsewhere in our filings with Canadian and U.S. securities regulators.

The forward looking statements in this document are, unless otherwise indicated, stated as of the date hereof and are presented for the purpose of assisting investors and others in understanding our financial position and results of operations, our future operations, as well as our objectives and strategic priorities, and may not be appropriate for other purposes. We do not undertake to update any forward-looking statements, except as required by law.

SOURCE Manulife Financial Corporation

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