J Turner Research Recognizes Windsor’s Exceptional Customer Satisfaction Performance Nationwide
ATLANTA, June 3, 2025 /PRNewswire/ — Windsor Communities, an award-winning property management company with 55,000+ units, today announced that it earned the #3 Ranking on J Turner Research’s 2025 ORA Division I Ranking1.
J Turner Research’s ORA Power Ranking recognizes top-performing property management companies and apartment communities in the multifamily industry by aggregating ratings from review sites and Internet Listing Services (ILS) into a single 0-100 score. The Division I Ranking highlights the top 10 management companies from the 2025 NMHC Top 50 list. Windsor Communities has consistently placed among the top five for overall customer satisfaction since 2022.
Additionally, 24 Windsor communities earned placement on the 2024 Elite 1% ORA Power Ranking list, which recognizes the top 1% of more than 144,000 properties nationwide. Each of the following communities earned a score of 93 or higher as of December:
Windsor Bethesda in Bethesda, Maryland
Windsor at Mariners in Edgewater, New Jersey
High Street Atlanta in Atlanta, Georgia
Waterline Square in Manhattan, New York
Mirador At Doral by Windsor in Doral, Florida
The Victor by Windsor in Boston, Massachusetts
Windsor Buckman in Portland, Oregon
Mission Bay by Windsor in San Francisco, California
Windsor at Delray Beach in Delray Beach, Florida
Vox on Two in Cambridge, Massachusetts
Windsor at Maxwell’s Green in Somerville, Massachusetts
The Casey in Denver, Colorado
The Woodley in Washington, D.C.
Blu Harbor by Windsor in Redwood City, California
Waterside Place by Windsor in Boston, Massachusetts
Windsor Clearwater in Clearwater, Florida
Windsor Ballard in Seattle, Washington
Windsor North + Vine in Chicago, Illinois
Stratus in Seattle, Washington
Amaray Las Olas by Windsor in Fort Lauderdale, Florida
Windsor Mystic River in Medford, Massachusetts
Windsor Sugarloaf in Suwanee, Georgia
Windsor on the Lake in Austin, Texas
“To be named among the top three property management companies in the nation for customer satisfaction and to have 24 communities rank in the top 1% is a testament to the passion and consistency our teams bring to the resident experience,” said Tom Sloan, President, Windsor Communities. “We’re especially proud to pair this recognition with our #1 Kingsley ranking for the fourth consecutive year2, which reflects our continued commitment to creating communities where people truly feel cared for.”
Windsor Communities is the in-house property management company of GID, a real estate owner and fiduciary that invests in multiple asset classes. With over 1,000 associates throughout the United States, Windsor manages 150 communities in 30 different markets. To learn more, visit www.windsorcommunities.com.
About Windsor Communities
Windsor Communities is an award-winning property management company defined by its superior customer service and culture of care. Since its founding in 1960, Windsor has invested in, developed, and operated homes that deliver on the company’s mission of creating communities where people truly feel cared for. As of December 2024, Windsor manages 55k+ units across 150 apartment communities in 30 markets around the United States. Windsor Communities is the in-house property management company of GID.
1Windsor is not affiliated with J Turner and pays a service fee to the Online Reputation Assessment (ORA). The score has been developed by J Turner Research and is the multifamily industry standard for measuring and benchmarking a property’s online reputation. Ranking as of 2025 relying upon data from 2024. More information the ORA survey is provided here: https://www.jturnerresearch.com/ora
2Windsor is not affiliated but pays a service fee to Kingsley for its ongoing survey program. The Kingsley Index is a comprehensive performance benchmarking database that is the industry standard for measuring resident satisfaction and operational effectiveness. Ranking as of 2025 utilizing data from 2024. More information on the Kingsley Survey is provided here: https://gracehill.com/solutions/satisfaction-surveys/
SOURCE Windsor Communities