General Manager Dayna Hottle credits strong customer relationships and hiring the right team for the Detroit home service company’s longevity
DETROIT, Aug. 14, 2025 /PRNewswire/ — C & C Heating & Air Conditioning, a leading Detroit-area heating and cooling company with more than seven decades of experience, is celebrating its 77th anniversary this month and credits strong customer relationships and adaptability for its longevity.
Marking 77 years in business, C & C Heating & Air Conditioning credits its long-standing success to strong customer relationships and assembling the right team members.
“Getting to our 77th anniversary in this industry is a testament to C & C’s ability to provide what our customers want in a professional and timely manner,” C & C Heating & Air Conditioning General Manager Dayna Hottle said. “From the time we first opened our doors in 1948, we have made it our mission to learn from our market so we keep the public’s trust. We have discovered throughout the years that you need to hire the most reliable professionals, keep up with current trends and provide a quality service to stay in business for decades.”
C & C was founded by Hottle’s grandfather and great uncle, Joe and Roger Corrion, who worked as two of the company’s three employees. The company focused on sheet metal work and furnace repair. By the 1970s, the company had added air conditioning services and continued its growth trajectory. Today the company has 65 employees and 30 fleet vehicles on the road and still operates as a family-owned business.
Hottle worked in the business off and on most of her life but began working full time as C & C’s operations manager in 2005 after graduating with an economics degree from Albion College. She began serving as its general manager in 2022.
She said that for a home service company to thrive, owners and managers should prioritize the customer experience, implement a strong marketing and public relations presence, find ways to operate efficiently, and build a strong team.
“Running a home service business isn’t for the faint of heart,” Hottle said. “You have to be able to develop strong customer relationships and adapt to changing technology and job markets. By developing a reputation for quality service and hiring the right people, you ensure your services are consistent. Our longevity is a result of sound operational efficiency and proficiency in navigating challenges.”
For more information about C & C Heating & Air Conditioning, call (586) 439-3319 or visit https://candcheat.com/.
About C & C Heating & Air Conditioning
C & C Heating & Air Conditioning is a Detroit area heating and cooling company with more than seven decades of expertise installing and servicing all makes and models of heating and cooling equipment. Their technicians are highly trained and qualified and undergo annual background checks, random drug testing, extensive technical and customer service training and are North American Technician Excellence (NATE) certified. Services include HVAC maintenance and repair, duct cleaning, whole-home air filtration systems, indoor air quality systems and comprehensive maintenance agreements. For more information, call C & C Heating & Air Conditioning at (586) 439-3319 or visit their website at https://candcheat.com/.
SOURCE C & C Heating & Air Conditioning
