The National Committee for Quality Assurance gave more top ratings to Kaiser Permanente health plans than to any other organization in its 2025 report.
OAKLAND, Calif., Sept. 16, 2025 /PRNewswire/ — Kaiser Permanente maintains its leadership position when it comes to providing expert, coordinated care and exceptional service.
In the 2025 National Committee for Quality Assurance health plans ratings report, released in September 2025, Kaiser Permanente’s private (commercial) and Medicare plans were rated highest or tied for highest among competitors’ plans in all the geographic regions Kaiser Permanente serves.
NCQA ratings summary — Kaiser Permanente health plans
5-star plans
Five of Kaiser Permanente’s health plans received the highest possible rating of 5 stars. These include Kaiser Permanente’s:
- Commercial and Medicare plans in Northern California
- Commercial and Medicare plans in Southern California
- Commercial plan in the mid-Atlantic states area (Baltimore, suburban Maryland, Northern Virginia, and Washington, D.C.)
These 5 health plans are among only 11 health plans across the country that received 5 out of 5 stars.
Medicare plans with 4.5 stars
All Kaiser Permanente Medicare plans received 4.5 stars or higher.
Commercial plans with 4.5 stars
Kaiser Permanente’s commercial plans in these areas received 4.5 stars:
- Colorado
- Georgia
- Hawaii
- Northwest (Oregon and southern Washington state)
Medicaid plans
In areas where Kaiser Permanente’s Medicaid plans were eligible for rating — Hawaii, Maryland, Northern California, and Southern California — each plan was either the highest-rated or tied for the highest rating.
More 5-star and 4.5-star plans than any organization
NCQA rated nearly 1,000 commercial, Medicare, and Medicaid health plans in the United States. Only 6.5% of those plans earned a rating of 4.5 stars or higher — highlighting how remarkable Kaiser Permanente’s ratings are.
And Kaiser Permanente has more 5-star and 4.5-star plans combined than any other health care organization for the 10th ratings cycle in a row.
“The NCQA ratings demonstrate our continued dedication to providing high-quality care to all our members,” said Andrew Bindman, MD, executive vice president and chief medical officer for Kaiser Permanente. “Our high scores reflect the effectiveness of our integrated model. It’s built to ensure we’re consistently providing care that is both high-value and based on evidence.”
High-quality care our members deserve
NCQA is a private, nonprofit organization that measures and accredits health care plans. NCQA ratings are based on dozens of measures that assess how each plan performs when it comes to prevention and population health, treatment, and patient experiences.
“We’re proud of how our highly skilled doctors, nurses, clinicians, and other team members came together to achieve these incredible ratings,” said Letitia Bridges, MD, executive vice president and chief quality officer for The Permanente Federation. “To be among the highest rated everywhere we serve demonstrates Kaiser Permanente’s commitment to treatment, prevention, and patient experiences — everything we do is centered around our patients.”
Learn more about NCQA’s ratings and methodology.
And read more about the awards and recognition Kaiser Permanente repeatedly earns for being a great place to get care.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and nonprofit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.6 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. For more information, go to about.kp.org.
For more information, contact:
Vincent Staupe, [email protected]
SOURCE Kaiser Permanente
