VinFast Auto announced that it recently signed agreements with five local companies to help strengthen its aftermarket operations in Indonesia. The Vietnamese battery electric vehicle (BEV) manufacturer said its local subsidiary, VinFast Indonesia, recently signed strategic Memoranda of Understanding (MOUs) with Goodyear Indonesia, Dunlop, Denso Sales Indonesia, CARfix, and Scuto Paint, in what it describes as a significant step in its strategy to build a comprehensive after-sales service ecosystem for BEVs in Indonesia.
Goodyear Indonesia has agreed to supply tyres for VinFast vehicles, with the two companies also agreeing to jointly implement maintenance programmes and periodic inspections of VinFast vehicles across Goodyear’s nationwide network of Autocare centres, helping VinFast expand its aftersales coverage in the country.
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VinFast has also agreed to collaborate with Dunlop to develop multi-functional service centres by certifying selected Dunlop Shops as Authorized VinFast Service Workshops in Indonesia. These centres will offer a full range of services, including EV maintenance, software updates, tyre replacement, charging station installation, and general upkeep. The deal will give VinFast access to Dunlop’s broad network of service centres in the country.
VinFast also announced it will appoint and certify Denso Sales Indonesia’s network of workshops as “Authorized VinFast Service Workshops,” after Denso agreed to provide repair, maintenance, and vehicle care services for VinFast owners in line with international standards. As part of the deal, VinFast will provide technician training and technology transfers to ensure consistent service quality across Denso’s aftersales network in Indonesia.
CARfix has agreed to provide “a comprehensive suite of aftersales services” to VinFast customers, including periodic maintenance, oil changes, engine tune-ups, wheel alignment, diagnostic checks, and general repair work. All services will be carried out by trained and certified technicians following VinFast’s quality standards.
Scuto Paint, part of the Scuto Group, has agreed to become VinFast’s official body and paint partner in Indonesia, handling body repair and painting services across its network of service centres located in Indonesia’s main cities.
VinFast Indonesia’s CEO, Kariyanto Hardjosoemarto, said in a statement: “Partnering with five leading companies, Goodyear, Dunlop, Denso Sales, CARfix, and Scuto Paint, is a strategic move that enables VinFast to elevate after-sales service quality while laying the foundation for a modern, sustainable, and standardized service ecosystem. This initiative is part of VinFast’s broader strategy to realize our vision of becoming a global EV brand and to contribute to Indonesia’s green transition.”
