CATL has opened its first new energy aftermarket facility in the Middle East, establishing the Ning Service Experience Centre in Riyadh, Saudi Arabia.
The site is the Chinese battery manufacturer’s largest energy aftermarket facility outside China.
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Covering more than 7,000m², the facility brings together exhibition areas, diagnostics and maintenance sections, refurbishment workshops, training rooms and a customer lounge.
Services at the Riyadh centre include battery diagnostics, repair and maintenance, rework, professional training, recycling, as well as aftermarket logistics and warehousing.
Operations span seven product categories, serving applications from passenger and commercial vehicles to energy storage systems, and are structured to handle a range of repair and service requirements.
Bruce Li, president of quality system, aftermarket business, battery management system department at CATL, said: “Our decision to establish this centre in Riyadh is not only a commercial choice, but a long-term commitment. As the first Ning Service Experience Centre in the Middle East, it is more than a service facility.
“It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration – effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region.”
Beyond after-sales functions, the centre will serve as a regional ecosystem hub, connecting industry participants and support industrial coordination and local value creation.
Worldwide, Ning Service operates ten training centres with a combined area of 2,300m².
The Saudi Arabia launch expands CATL’s global service footprint, which includes over 1,200 professional service stations across 76 countries and 73 spare-parts warehouses worldwide, collectively supporting more than six million electric vehicles.
