Honest John: why do I have to wait so long for parts to come from Japan? – Telegraph.co.uk

If your car has developed a fault, or for consumer advice, turn to Honest John by emailing honestadvice@telegraph.co.uk

Orient excess

I took my CX-3 to the Mazda dealer and was told an air-conditioning tube needed to be replaced. This had to be obtained from Japan. Two years ago, the air-con system required a compressor, also from Japan, which took four weeks to arrive. Is this problem due to the refrigerant, as it is not the sort of problem I would expect from a new car? I have been driving cars for 50 years and this unreliability is the first I have experienced. Why does Mazda have to keep its spares in Japan? GO

Because that is where most of them are produced. The issue you mention is particularly…

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