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4/11/2019
- Announcement of PMD ban, effective 5/11/2019
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5/11/2019
- Accelerated process to help impacted delivery-partners (DAX) change vehicle type to continue earning on our platform
- Conducted survey to impacted DAX to understand their immediate needs
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8/11/2019
- Announcement of e-Scooter Trade-in Grant (eTG) for impacted DAX
- Grab invested over $2 million into the eTG scheme
- We also secured preferred rates for alternative vehicle types (e-bikes, bicycles and motorcycles) with 5 retailers
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By 12/11/2019
- Conducted over 10 DAX engagement sessions to help them better understand what programs, initiatives are in place to help them
- Partnered with NTUC and Workforce Singapore to provide support to affected delivery-partners who are interested in a career switch under the Adapt and Grow initiative
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15/11/2019
- eTG application opened.
- As of 8 January 2020, more that 65% of eligible GrabFood delivery-partners for eTG have signed up for the scheme.
- Out of which:
- >90% of applicants received approval for the grant.
- 23% of applicants who applied have completed their claims.
- Announced a one-time bonus of S$100 to all eligible PMD delivery-partners once they have changed their vehicle type successfully and completed 40 food deliveries within two weeks after the switch
- Announced partnership with NTUC, which include financial relief to DAX who are existing NTUC union members and new sign-ups, as well as access to E-scooter Delivery Riders Training and Career Support Programme
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3/12/2019
- Grab onboarded 2 more retailers – LifeLine and Decathlon, which offer Personal Mobility Aids (PMA) and bicycles with no upfront cost for DAX
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11/12/2019
- Announced a series of safety initiatives targeted at DAX, which included:
- “Safe Riding on Pedal and Power-Assisted Bicycle (PABs)” (SRPP) course conducted by GrabFood as part of the Delivery Rider Kit training programme, in partnership with NTUC’s U FSE, NTUC’s e2i, NTUC LearningHub, SkillsFuture Singapore and WorkForce Singapore
- Eligible GrabFood partners can also receive a free Lumos smart helmets for enhanced safety
- As of 8 January 2020, over 250 GrabFood delivery partners have signed up for the Delivery Rider Kit training programme for sessions conducted in Jan-Feb 2020.
- Grab also secured a deadline extension for DAX to submit supporting claim documents for the eTG to 31 March 2020
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1/1/2020
- Launched our partnership with Mongol Trading and introduced no upfront-cost Scheme for PABs
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2/1/2020
- Grab secured an additional 2-week extension of the eTG application deadline to 14 January 2020, for DAX to decide if they would like to apply for the scheme
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