The move was designed to enhance customer experience across Honda Pakistan’s 35 dealerships in the country and boost its after-sales services.
In 2015, it turned to IBM Global Business Services (GBS) to deploy its initial SAP ECC Enterprise Resource Planning (ERP) system to benefit from real-time planning and in turn, improve customer experience.
As part of the transformation, Honda Pakistan also moved SAP S/4HANA to the IBM Flash System 5000 for fast access to its growing data volumes.