Overcoming the “It’s Personal” Mentality

Downplay the negative. Recognize and reward the positive. It’s that simple. Photo courtesy of Bill Packard. It’s personal. One thing that can kill people’s enthusiasm for car rental is taking the wrong things personal. This sentiment is pretty straightforward but needs to be reinforced every day to keep people feeling good about themselves and their… Continue reading Overcoming the “It’s Personal” Mentality

Nissan to Supply 2k All-Electric Leafs to Uber Drivers in London

Launched in January 2019, Uber’s Clean Air Plan aims to tackle air pollution by helping drivers upgrade to an electric vehicle through the introduction of a Clean Air Fee — 15p a mile is added on to all London journeys which will help drivers with the cost of adopting an electric vehicle. Photo via City and Color/Flickr.… Continue reading Nissan to Supply 2k All-Electric Leafs to Uber Drivers in London

Sixt Wins Business Travel Award

An independent international jury had awarded prizes in 22 categories. Photo via Depositphotos. Sixt has won the Business Travel Award in the category “Best New Travel Technology Product.” With more than 1,200 guests at this year’s award ceremony in London, the award is considered to be the “Oscar of the business travel industry.” The coveted… Continue reading Sixt Wins Business Travel Award

Avis to Connect 22K Fiat Vehicles in Europe

In addition, these connected vehicles enable lock and unlock technology, providing a straight-to-vehicle, self-serve option for customers. Photo via Depositphotos. Avis Budget Group has formed a new agreement with Fiat Chrysler Automobiles (FCA) to connect more than 22,000 Fiat vehicles in Avis Budget Group’s European fleet. A connected vehicle can allow Avis customers to manage their… Continue reading Avis to Connect 22K Fiat Vehicles in Europe

SDI v. Brown: Implications for Car Rental

The decision in SDI v. Brown also allows recovery from a renter after the company paid the damages, even though state law had previously denied it. Photo via Mark Turnauckas/Flickr. A federal court in South Dakota handed down a decision last week concluding that federal law prevents rental car companies from having to bear ultimate responsibility… Continue reading SDI v. Brown: Implications for Car Rental

Federal Court Upholds Graves Amendment Challenge in Primary Insurance State

The court observed that the intent of the Amendment was to relieve rental car companies of just this type of liability, regardless of what state law says. Photo via Depositphotos. A federal court in South Dakota handed down a Graves Amendment decision last week significant to the rental car industry.  In SDI v. Brown, U.S.… Continue reading Federal Court Upholds Graves Amendment Challenge in Primary Insurance State

GM’s Cruise Debuts AV Ride-Hailing Vehicle

Created by GM’s subsidiary Cruise, the all-electric Origin does not have a steering wheel or breaks and can seat up to four passengers. Photo via Cruise. General Motors unveiled its autonomous ride-hailing vehicle, dubbed Origin, in San Francisco yesterday. Created by GM’s subsidiary Cruise, the all-electric Origin does not have a steering wheel or breaks and can… Continue reading GM’s Cruise Debuts AV Ride-Hailing Vehicle

Car Rental Fee Increase to Pay for Pittsburgh Airport Renovations

The new fee will go into effect Feb. 1. Photo via Depositphotos. Customers who rent vehicles at Pittsburgh International Airport will be hit with a 9% increase in a fee that will help pay for $1.1 million terminal renovation, the Pittsburgh Post-Gazette reports. The Allegheny County Airport Authority voted unanimously to increase the customer facility charge… Continue reading Car Rental Fee Increase to Pay for Pittsburgh Airport Renovations

Phoenix Airport Ride-Hailing Fee is Illegal, Arizona AG Says

Attorney General Mark Brnovich believes the city council-approved fees probably violate a 2018 ballot measure that forbids higher taxes on services. Photo via Lyft. Arizona’s attorney general says the Phoenix airport’s new $4 ride-hailing fee is most likely unconstitutional, AP reports. Attorney General Mark Brnovich believes the city council-approved fees probably violate a 2018 ballot measure that… Continue reading Phoenix Airport Ride-Hailing Fee is Illegal, Arizona AG Says

P2P Carsharing Service Launches in Utah

Using the app, customers can select whether to rent a vehicle or park and share their vehicle while traveling.  Photo via Depositphotos. A new peer-to-peer carsharing company called Avail has launched its app-based service at Salt Lake City International Airport, according to a report by Fox 13 Salt Lake City.  Using the app, customers can… Continue reading P2P Carsharing Service Launches in Utah