Ensuring a Level Playing Field for Rideshare

Over the last few months, Lyft has been in active conversations with the New York City Taxi and Limousine Commission about how to most equitably implement the minimum earning standard passed by City Council in August of last year. Today we’re taking legal action to ensure the TLC’s implementation plan does not advantage Uber in… Continue reading Ensuring a Level Playing Field for Rideshare

Via and LA Metro Launch Pilot Program to Evolve Public Transit in Los Angeles

Published January 28, 2019 1:30 pm, Via NYC
Via and LA Metro Launch Pilot Program to Evolve Public Transit in Los Angeles
Via’s shared ride technology will provide first-and-last mile solutions for three key LA areas

Via, the world’s leading developer of on-demand shared transit solutions, and the Los Angeles County Metropolitan Transportation Authority (Metro), launch today a pilot program that provides first-and-last mile solutions for public transportation in Los Angeles County. The service utilizes Via’s sophisticated algorithm to dynamically route shared vehicles to-and-from three busy Metro stations– Compton (Artesia), El Monte and North Hollywood. The value of the year-long pilot between Via and Metro is $2.5M, which is funded in part by a $1.35M grant from the Federal Transit Administration.

“Via’s technology is redefining mobility across the globe, and we are thrilled to partner with LA Metro, an innovation-forward agency, to provide residents with a convenient, affordable, and congestion-reducing dynamic transportation alternative,” said Daniel Ramot, CEO and co-founder of Via. “Via’s powerful passenger matching and vehicle routing algorithm is the solution to solving the first-and-last mile challenge, seamlessly integrating into the existing public transit infrastructure to connect residents to transit hubs in their communities.”

“This innovative pilot program will give riders another glimpse into LA’s comprehensive future transportation system. Many Metro users face a challenge getting from home to station and vice versa,” said L.A. County Supervisor and Metro Board Chair Sheila Kuehl. “They need a quick, easy, and inexpensive door-to-door solution and this new pilot is one to consider.”

How it works:

Using the Via app, or a dedicated phone line for users without access to a smartphone, passengers in the three pilot zones will select their pickup and drop-off locations and confirm their ride. All trips must start or end at the Metro station in the zone. Via’s smart algorithm enables multiple riders to seamlessly share a single vehicle by directing passengers to a nearby corner – a virtual bus stop – allowing for quick and efficient shared trips without lengthy detours that take riders out of their way. This enables Via’s system to transport a high volume of passengers while using a fraction of the number of vehicles utilized by taxis or on-demand car services. A standard trip costs just $1.75 for riders with a TAP card. LIFE participants– Metro’s low-income fare subsidy program– will ride for free. Those who do not provide a TAP number during account registration will ride for $3.75.

Metro designed the pilot to explore how dynamic, on-demand transportation technology can solve a range of mobility challenges. The main goal of the pilot is to extend the benefits of traditional on-demand services to a wider audience by making the service affordable, equitable and accessible. Via accepts by credit, debit or pre-paid cards for unbanked riders. Rides can be booked through Via’s app or call center for riders without smartphones, also providing translation services for non-English speakers. Passengers with additional mobility needs will be able to request an accessible vehicle.

The partnership with Metro follows on the heels of several new deployments of Via’s technology around the world. From Singapore, where Via recently launched a dynamic, on-demand public bus service in partnership with the Land Transportation Authority (LTA) to Arlington, TX where the city replaced its fixed bus line with a fleet of Via’s vehicles, Via now powers on-demand mobility in more than 30 markets around the globe.

“Our goal at Metro, as part of our Vision 2028 plan, is to provide high-quality mobility options for all riders, regardless of socioeconomic status or disability,” said Metro CEO Phillip A. Washington. “This is an exciting partnership and we believe Mobility on Demand will offer a truly innovative, affordable and accessible service to L.A. County to better serve Metro riders’ first/last-mile needs.”

About Via:

Via is re-engineering public transit, from a regulated system of rigid routes and schedules to a fully dynamic, on-demand network. Via’s mobile app connects multiple passengers who are headed the same way, allowing riders to seamlessly share a premium vehicle. First launched in New York City in September 2013, the Via platform currently operates in the United States, and in Europe through its joint venture with Mercedes-Benz Vans, ViaVan. Via’s technology is also deployed worldwide through partner projects with public transportation agencies, private transit operators, taxi fleets, private companies, and universities, seamlessly integrating with public transit infrastructure to provide the most cutting edge on-demand mobility innovation.

About LA Metro:

The Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. Created in 1993, Metro is a multimodal transportation agency that transports about 1.3 million passengers daily on a fleet of 2,200 clean air buses and six rail lines. The agency also oversees bus, rail, highway and other mobility-related building projects and leads transportation planning and programming for Los Angeles County.

Stay informed by following Metro on The Source and El Pasajero at metro.net, facebook.com/losangelesmetro, twitter.com/metrolosangeles and twitter.com/metroLAalerts and instagram.com/metrolosangeles.

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Get Ready for the Rumble, Atlanta!

The big game is coming, and we can’t wait! Here at Lyft, we’re gearing up to help you navigate the crowds — and score big along the way. Whether it’s at a party around the corner or out at the club ‘til 4 AM, Lyft’s got you covered with game-winning transportation, discounts, and deals. Ride… Continue reading Get Ready for the Rumble, Atlanta!

Zipcar and Honda Expand Strategic Partnership for Mobility Solutions

BOSTON, Jan. 28, 2019 – Zipcar, the world’s leading car-sharing network, and Honda today announced an expansion of their strategic mobility partnership. The agreement will add hundreds of new Honda vehicles to Zipcar’s diverse fleet, while focusing on supporting Zipcar’s university program in California and the expansion of Zipcar’s successful service in Columbus, Ohio. In… Continue reading Zipcar and Honda Expand Strategic Partnership for Mobility Solutions

Making Cities More Liveable

Lyft began as an unconventional way to improve transportation and connect communities by helping people share the ride. Since then, Lyft has become a critical part of and partner with city transportation, providing more than 1 billion rides, and helping the driver community — over 90% of whom drive on a part-time basis — with… Continue reading Making Cities More Liveable

Safety & Security measures for the Customer

BEFORE YOUR RIDE

All our Captains go through a rigorous screening process to verify their identity & driver’s license as well as checking for any criminal records.
We send you your Captain’s details including photo, name, rating, vehicle type and plate number before they arrive.
Captains attend a mandatory training session which includes instructions and guidance ranging from smooth driving, avoiding issues to keep customers safe and following standard safety and security protocols in the unlikely event of an incident.
Our Captains’ vehicles are assessed and the insurance confirmed prior to on-boarding.
Customers have the option to mask their telephone numbers from Captains to ensure their privacy. They can communicate anonymously with the Captain to direct them to the location of pick up (Call masking may not be available in all markets).

DURING YOUR RIDE

Our telematics technology (driver behavior) under development will closely monitor our Captains’ driving skills in real-time to ..

Safety & Security measures for the Captain

BEFORE THE RIDE

All customers must create profiles with Careem before being able to request a ride.
Captain to customer rating is available for an extra peace of mind
We geofence dangerous areas, which ensures that you are not picking up or dropping a customer in these areas

AFTER THE RIDE & OTHER MEASURES

Our team of dedicated professionals, from the Safety & Security team to our SSOC specialists are here to make sure our customers and Captains have a safe and pleasant experience as possible
Helping to keep our communities safe, we actively support law enforcement agencies with basic trip information when formally requested

Chicago: Lyft’s got your wellness needs covered

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Lyft Transit Connections Launches in Boise

We’re proud to partner with the Valley Regional Transit to launch Lyft Transit Connections, a new  transportation program in Boise, Idaho designed to provide cost-effective transit connections to 14 ValleyRide bus stops. Through this partnership, Boise residents are eligible for $2 rides to or from 14 qualifying bus stops within a designated service area. The… Continue reading Lyft Transit Connections Launches in Boise

It’s Time to Ride and Recycle, New York

Lyft and H&M are teaming up to promote the importance of recycling unwanted clothing. From Jan. 22-27, 5000 Lyft riders who want to recycle their unwanted clothing can enter promo code HMRECYCLES in the Lyft app to claim a $10 ride credit to any H&M location in New York City. Riders will also receive 15%… Continue reading It’s Time to Ride and Recycle, New York