General Motors engineer Jay Kapadia spends long hours in a laboratory deep in the carmaker’s Milford Proving Grounds studying a vehicle’s design — from the body to the wheels to the seat fabric.
He then takes all of what he sees, combines it with data from GM marketing studies, and heads to a sound studio that looks more like it belongs in Hollywood than in Michigan. There, he sets about using everything from 5,000-year-old wind instruments to recordings from outer space to find a sound that will serve as the “voice of the car.”
His job is crucial as rules mandated by Congress and finalized by the National Highway Traffic Safety Administration in recent years require automakers to add sounds to quiet-moving hybrids and EVs traveling at speeds of up to about 20 mph to warn pedestrians, cyclists and blind people that they’re there. But Kapadia also sees it as an opportunity for the automaker.
“With EVs being quiet, we have this beautiful opportunity to create brand identity with sound,” Kapadia, creative sound director for GM, told the Free Press. “Every brand will have its own sound in which the customer will know it’s that brand and establish an emotional connection with the vehicle.”
You’ll know it with your eyes closed
A classically trained musician, Kapadia, 38, was born in Mumbai, India. His birth name is Jigar Kapadia, but he goes by Jay for short.
His parents came from Indian royalty, part of the clan of Rajputs, originally from the town of Gujarat, just north of Mumbai on India’s west coast, he said. He said his great grandfather was a king until British occupation in the mid-1800s stripped him of the title. People in his hometown still consider Kapadia a prince when he visits, he said.
In a profile the Free Press did on Kapadia two years ago, Kapadia talked about his journey to the U.S., landing in New York at age 22 and working in the recording industry with such stars as Jennifer Lopez, Beyoncé and Shakira.
GM hired him in 2016 to work on vehicle speakers and amplifiers. But his boss saw potential in Kapadia for more and soon he was creating various car sounds, such as seat belt alerts or turn signals, for Cadillac vehicles.
This summer, Kapadia, who has a degree in engineering, was promoted to his current job, creating the Acoustic Vehicle Alert System (AVAS) for GM’s EVs. The title is new, but Kapadia has worked with other noise and vibration engineers on the AVAS since 2017. The idea of giving the sounds a brand identity, as well as adding alerts such as a seat belt alert and a blind zone alert, are all his.
The idea of using sound as branding is good provided it is part of a bigger package, said Ayalla Ruvio, an associate marketing professor at Michigan State University who specializes in consumer behavior. Ruvio, who teaches an executive MBA course, said most automakers are not only branding with sound.
“The leather in the Cadillac has a very unique smell to it,” Ruvio said. “It’s very deliberately thinking of all the elements that make this brand unique in the eye of the consumer. Will a specific sound make you buy a car? Probably not. But will an assortment of unique features that create a very distinct brand identity make you buy a car? Probably, because you’re buying a brand identity.”
Kapadia heads back to the lab again soon. This time, he’s searching for that next unique sound to be the voice of the 2024 GMC Sierra EV pickup, the EV GM will reveal later this year and is likely to bring to market in 18 to 24 months.
So far, his completed AVAS can be heard on the 2023 Cadillac Lyriq and 2022 GMC Hummer EV and SUV. There are two exterior speakers on the cars: one is in the front and one in the rear so that people will hear the sound no matter where they are located. Kapadia said the jingle he came up with will be unmistakable.
“The moment you have a Hummer passing by you, even with your eyes closed, you’ll know it’s a Hummer,” Kapadia said. “The moment you have a Lyriq drive by, you will know it’s a Lyriq.”
Outer space and ancient history help
Kapadia is confined in his creativity by NHTSA, which requires the sounds to have a certain minimal decibel level at a defined frequency band.
“It goes a little technical,” Kapadia said. “But I can’t just put a beautiful hip-hop or Hollywood or musical, classical sound on it. We want to make sure the sound is pleasant, yet alerting, not annoying.”
The pitch of the sound changes based on the speed of the vehicle so that it conveys an accelerating motion when the car is speeding up and a decelerating sound as the car comes to a stop.
For the Lyriq, Kapadia first had to establish the “Cadillac sound profile,” he said.
“What is Cadillac? We studied the brand values and the heart of it is passion,” Kapadia said. “How passion resonates is bold, sophisticated and optimistic. Bold is something that is original. Something which is organic yet futuristic.”
Kapadia and his team decided to use a didgeridoo, which is a wind instrument originating in Australia. Kapadia describes it as, “a 5,000-year-old healing instrument.” It produces low frequency notes, giving a sophisticated sound to fit Cadillac, he said, adding, “We want it to be subtle and elegant so that’s the reason I used the didgeridoo.”
The sound relied on major chords, which convey feelings of pleasantness and positivity whereas minor chords are more “melancholy and gothic,” he said.
“We used major chords in the perfect fifth octave,” Kapadia said. “The explanation for that is planetary sounds. Some activities by NASA were recorded, such as the sound from the sun, and I analyzed that sound and it seemed like it was in the perfect fifth octave. There were a lot of layers in Cadillac to give this beautiful emotion of the brand. When you drive the vehicle, that’s the first sound which you will hear external to the vehicle. I call it the voice of the car.”
Distortion to give voice to Hummer
For the Hummer, he thought high frequencies were more appropriate because that sound conveys power.
“Some distortions were applied,” Kapadia said. “I used more of the synthesizer to develop the sound to convey the power and boldness of the vehicle. It’s totally and drastically different” from the Lyriq’s sound.
The process to get the right sounds for Lyriq and Hummer was extensive. Kapadia said he created a bank of 200 sounds. He brought in GM’s leaders and other company stakeholders to hear them and he eventually whittled it down to six sounds. Then GM conducted two clinics with 120 people, asking them to rate the sounds.
“We got the top two sounds which were taken to the Virginia Tech Transportation Institute for the safety effectiveness,” Kapadia said. “How far can these sounds be heard from and which are the safest sounds we could use?”
Kapadia said his team is now almost ready to start creating sounds for each of the brand’s upcoming EVs, but he said for every one of them, “I have to start over again, totally over again.”
That means Cadillac EVs will sound different from Chevrolet EVs and so on. The only exception is with GMC: Hummer gets its own unique sound separate from the rest of the EVs GMC will offer. The same is true for the Corvette.
He recently finished the AVAS for Buick, which will bring an electric SUV to market in 2024. He defined Buick as a brand that “values sculptural beauty” so the sound is “a sanctuary kind of sound.”
“First, I establish the sound profile of the brand itself,” Kapadia said. “That takes a lot of time.”
He said he studies the brand’s wheels, the vehicle design, the fabric used in the vehicle and the interior and exterior lighting of the car. He starts by making the AVAS for the exterior sound, but also adds some “fun” interior sounds to the cars, too.
Besides Buick, Kapadia recently finished a sound for GM subsidiary BrightDrop’s electric commercial delivery trucks due out soon.
“It took us 100 years to remove a lot of sounds and noise from the vehicles,” Kapadia said. “Now, with EVs being silent, we are adding some beautiful frequencies to make this sonic soundscape and give an immersive feel for the customers.”
More:Powerful engine revs will go quiet as electric cars hit roads: ‘I’m gonna miss the sound’
Contact Jamie L. LaReau: jlareau@freepress.com. Follow her on Twitter @jlareauan. Read more on General Motors and sign up for our autos newsletter.