California- and Bengaluru-based Ushur, an AI-powered customer experience automation platform, has raised $50 million in its Series C funding round led by Third Point Ventures.
The financing also saw the participation of existing investors Iron Pillar, 8VC, Aflac Ventures, and Pentland Ventures, Ushur said in a statement.
Funds from this round will go towards expanding Ushur’s experience automation portfolio, developing new innovations in AI, and moving into new regions and industry verticals, the statement added.
In the last 12 months, Ushur claims to have tripled its headcount, doubled its customer base, and achieved a net revenue retention (NRR) of 164% as enterprises move toward AI-driven automation solutions purpose built for end-to-end customer engagement applications.
Ushur’s enterprise-ready platform has artificial intelligence at the core. It uses conversational AI, language intelligence, and document understanding to deliver industry-specific, hyper-personalised customer experience solutions.
INDIA DEAL MONITOR
Here are the prominent venture capital transactions in India announced from February 5-8, 2022.
| Startup | Headquarter | Investment Size (USD) | Investment Stage | Lead Investor(s) | Other Investor(s) | Industry | Verticals |
|---|---|---|---|---|---|---|---|
| Ushur Lands | Bengaluru | 50,000,000 | Series C | Third Point Ventures | Iron Pillar, 8VC, Aflac Ventures, Pentland Ventures | Software | SaaS |
| Simple Energy | Bengaluru | 20,000,000 | Bridge | Dr Arokiaswamy Velumani, Ashwin Hinduja, Sanjay and Sandeep Wadhawa, Sripriya Kalyanasundaram, Purple Moon Ventures, Manish Bharti, Vasavi Green Tech | – | Automobiles Other Vehicles & Parts | Electric/Hybrid Vehicles |
| Mensa Brands | Bengaluru | 36,200,000 | Debt | TradeCred | – | Retail | E-commerce |
| Winston India | Faridabad | 120,772 | – | – | – | Electronics | E-commerce |
| RoyalPOS | Surat | 60,000 | Seed | TVS Electronics Limited | – | Software | SaaS |
| LoanTap | Pune | 2,900,000 | Debt | Lighthouse Canton | – | Finanicial Services | Fintech Lending |
| PickMyAd | Chennai | 157,004 | Pre-Seed | Saravanakumar Kandasamy (SK), co-founder at Cookr | – | Marketing/Advertising | Adtech |
| Pan Healthcare | Rajkot, Gujarat | 48,000,000 | Private Equity | Motilal Oswal | – | Consumer Products | E-commerce |
| Bike Bazaar | Pune | 10,000,000 | Series D | DEG | – | Finanicial Services | Fintech Lending |
| FireCompass | Bengaluru | 7,000,000 | – | Cervin and Athera Venture Partners | BIF (Bharat Innovation Fund) | Software | SaaS |
| Entropik | Bengaluru | 25,000,000 | Series B | Bessemer Venture Partners, SIG Venture Capital | Trifecta Capital, Alteria CapitaL, Bharat Innovation Fund | Software | SaaS |
| BharatAgri | Pune | 1,600,000 | Series A | Capria Ventures | Omnivore, India Quotient, 021 Capital, Ratnagiri Impex and Sanjiv Rangrass (Unitus Ventures) | Agribusiness | Agtech |
| Cusmat | Hyderabad | 3,500,000 | Series A | Arkam Ventures | Unitus, Better Capital, Venture Catalysts, MapMyIndia, 9 Unicorns, We Founder Circle, Mumbai Angels Network, Dholakia Ventures, Ice VC, Legacy asset LLP | Education/Training | HR Tech |
| Inkle | Bengaluru | 1,500,000 | Pre-Seed | Picus Capital, Saison Capital, Force Ventures | – | Software | SaaS |