New Delhi: Renault, a leading European automotive brand in India, will begin a nationwide after-sales service initiative, ‘Renault Summer Camp‘ , in its facilities across India from April 24 to 30, 2023 to continue its commitment to enhance customer satisfaction, the company said.
The optimal performance of the cars is the main goal of organizing the servicing camp. The vehicles would receive expert attention from trained and skilled service technicians. According to the regulations set forth by Renault India, the Renault Summer camp will provide a thorough automobile check-up, including a free car top wash, for Renault owners. This will allow a close evaluation of all the car’s critical components. Such routine inspections guarantee all required measures for improved vehicle performance and give customers a satisfying ownership experience, the company said in a media release.
As part of the Renault Summer Camp, Renault India customers can also avail up to 25% discount on Engine oil replacement, 10% attractive discount offers on select parts & accessories, 15% on labor charges. Renault India will also provide a 10% discount on Extended Warranty and Road-Side Assistance Program, the release said.
Renault India has close to 500 sales and 530 service touchpoints across the country with benchmark sales and service quality.
In addition to the comprehensive car check-up facilities along with a host of other value-added benefits like special offer on tyres (select brands), several fun-filled activities will be organized for customers with assured gifts, making it an exciting and cherishing experience for the customers. All these novel after-sales initiatives of Renault are testimonies of providing utmost customer satisfaction.
Renault has undertaken many first-of-its-kind after-sales and customer centric initiatives to offer a seamless brand ownership experience to its customers. These include – Renault SECURE, Renault ASSURED, Renault ASSIST, Renault EASY CARE, Workshop on Wheels (WoW), MY Renault App and regular customer service camps. In a decade of its presence in India, Renault has made significant progress which includes a state-of-the-art manufacturing facility, a world-class technology centre, logistics and design centre in India. This strong foundation backed by its unique product strategy and pioneering customer satisfaction initiatives have been instrumental for Renault’s successful journey in India, the release said.