Cities: Skylines 2 developer Colossal Order is unlisting and refunding purchases of its controversial Beach Properties asset pack less than a month after its release. It’s also significantly delaying the game’s future DLC and console port.
Beach Properties was the first paid DLC for Cities: Skylines 2, and has an “Overwhelmingly Negative” rating on Steam, with just 4 percent of user reviews marked as positive. In a note announcing the reverse of course, Colossal Order CEO Mariina Hallikainen said the company had let its community down.
“We thought we could make up for the shortcomings of the game in a timeframe that was unrealistic, and rushed out a DLC that should not have been published in its current form,” Hallikainen said. “For all this, we are truly sorry.”
The asset pack itself worked as advertised, adding a number of zoneable waterfront-style properties to the game, but it was definitely thin for the $9.99 asking price. Most will admit, though, that the content itself wasn’t the problem: The DLC was largely derided because it was released at a time when players were waiting on patches for the base game. Cities: Skylines 2 was released in a poorly optimized state in October 2023, and although it’s in better shape now, many in the community feel there are fundamental issues with the simulation, and there is still work to be done to make the game run better. Mod support — perhaps the reason that the original Cities: Skylines had such a long lifespan — was also slow to arrive, and is still only in beta, with no support for custom assets.
In an FAQ accompanying the announcement, Colossal Order explains how the refund and compensation program will work. Essentially, if you bought the DLC separately, you should be able to get a refund. Those who redeemed a code as part of the game’s Deluxe or Ultimate editions will not. Instead, compensation will come in the form of creator asset packs and radio stations which Colossal Order says will “total around $39.99 in added value.” The beachfront properties will be added to the base game, free of charge, for all players.
To call Cities: Skylines 2’s launch messy would be kind. Since the game’s release on PC last October, developer Colossal Order has burned through the goodwill it built up over a near-decade of the original game’s lifespan. Things came to a head in late January, when many of the community’s loudest and most respected voices broke rank to talk openly about the game’s issues.
Another casualty of today’s announcement is the game’s console release. Cities: Skylines 2 was supposed to launch simultaneously on PC and console, but the PS5 and Xbox versions were pushed back to spring 2024 weeks before release. It has been clear for some time that revised date was not going to happen, and Colossal Order confirmed it’s now hoping to have the console ports ready for October.
The final piece of bad news is that Bridges & Ports — the first expansion pack that will go beyond assets — is going to be further delayed to Q1 2025 to allow the developers to “focus on additional free patches and game updates in the coming months.” The expansion pack was supposed to be released in Q2 2024, and is included in the game’s Ultimate Edition.