UnitedHealth data breach leaked info on over 100 million people

Insurance company UnitedHealth Group is confirming a ransomware attack earlier this year affected the private data of over 100 million people. The number was published in the US Department of Health and Human Services Office of Civil Rights (OCR) Breach Report on Thursday, making it the largest healthcare data breach on the list.

Hacker group Blackcat, also known as ALPHV, claimed responsibility for the February attack on Change Healthcare that caused widespread disruptions for healthcare providers processing bills, claims, payroll, and prescriptions for weeks.

According to the HHS FAQs page, Change Healthcare told OCR on October 22nd that it’s sent people about 100 million individual notices regarding this breach.

Stolen information may include:

• Health insurance information (such as primary, secondary or other health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers);
• Health information (such as medical record numbers, providers, diagnoses, medicines, test results, images, care and treatment);
• Billing, claims and payment information (such as claim numbers, account numbers, billing codes, payment cards, financial and banking information, payments made, and balance due); and/or
• Other personal information such as Social Security numbers, driver’s licenses or state ID numbers, or passport numbers.

As reported by Bleeping Computer, UnitedHealth CEO Andrew Witty’s written testimony (PDF) to a House committee said the threat actors got in by using stolen credentials for a Citrix remote access service that lacked multifactor authentication.

On February 12, criminals used compromised credentials to remotely access a Change Healthcare Citrix portal, an application used to enable remote access to desktops. The portal did not have multi-factor authentication. Once the threat actor gained access, they moved laterally within the systems in more sophisticated ways and exfiltrated data. Ransomware was deployed nine days later.

UnitedHealth paid the group a $22 million ransom. However, another operation threatened to continue leaking the data and may have secured a second ransom payment.