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The Stellantis group, manufacturer of the C3 and DS 3 models of the Citroën and DS brands, advocated on Monday, February 17, the circulation stop of around 250,000 vehicles in the northern half of France. If your car is registered between 2008 and 2013, you are called upon to change your airbag which is defective. The Stellantis factories from the North and Pas-de-Calais offer meetings today.
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Takata is the name of the Japanese company that made airbags of C3 and DS3 models of Citroën brands and DS built between 2008 and 2013. Observed as defaulting, these airbags are likely to cause serious injuries. They have already caused 11 deaths overseas and at least one in mainland France.
Monday, February 17, 2025, in the north of France, the Stellantis group asked for the immediate immobilization of 250,000 of its models. The owners of a C3 or a DS3 concerned have just received a letter.
An announcement which comes after a massive reminder in the south of France, during the “Stop Drive” operation. As a precaution, motorists of the Citroën C3 models and DS3s are therefore invited to immobilize their vehicle while having their defective airbag repaired.
Stellantis, comes from the merger of PSA (Peugeot SA) and FCA (Fiat Chrysler Automobiles). • © Vincent Isore / Maxppp
Takata, the manufacturer of equipment pointed out, went bankrupt in 2017. He is criticized for his equipment for exploding strongly due to a defective gas and projecting metallic parts towards the driver or his passenger. “In the event of an accident, the chemistry present in the airbag risks causing a violent explosion,” said Jean-Charles Lefebvre, director of communication at Stellantis France.
“In the south, risks of explosion because of the warm weather and the ambient humidity were noted. But a few days ago, in Nantes, there was a beginning of deterioration of an airbag. It is This pushed us to say to all motorists of the models concerned to stop using their vehicle, “explains the communication manager of the Stellantis group.
In the south, risks of explosion because of hot weather and ambient humidity have been noted. But a few days ago, in Nantes, there was a start of deterioration of an airbag.
Jean-Charles Lefebvre, director of communication at Stellantis France
On January 21, the Stellantis group announced to extend its recall campaign to the northern half of France (above a line from Clermont-Ferrand and Lyon), as well as in Germany, Austria, Austria, Hungary, Moldova, Switzerland, Ukraine and Ireland. “Out of 73,800 people warned in January in the north of France, 17,600 cars were revised,” said our colleagues in La Voix du Nord.
► Read also: Defective Takata Airbags: What you need to know about the recall of Citroën C3 and DS3 in the north of France
“Vehicles built between 2013 and 2019 will be recalled within a month and a half”, specifies Jean-Charles Lefebvre. Volkswagen, Nissan, MMW or Toyota brands used Takata airbags have also been recalled in recent years.
Vehicles built between 2013 and 2019 will be recalled here a month and a half.
Jean-Charles Lefebvre, director of communication at Stellantis France
To change his airbag, Stellantis indicates on his site The cars affected by this device. To find out if you are concerned, just enter your registration and gray card.
The group specifies carrying out its repairs in its three factories in the North and Pas-de-Calais, in Valenciennes, Douvrin and Hordain. For people living in a perimeter of 20 km around these manufacturing centers, it is possible to make an appointment by phone. Just compose 06 83 39 54 95 for Hordain, 03 27 09 43 30 for Valenciennes and 03 21 08 43 24 for Douvrin.
Region dealers can also make these repairs, even if several garage owners with whom we have exchanged specify that we do not want to take the risk of carrying out this change of airbag. However, in a Garage de Mouchin (North), customers have flocking since Tuesday, February 18.
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In a Mouchin (North) garage, these cars are waiting for their defective Takata airbags to be replaced. • © Emmanuel Quinart / FTV
“We are able to quickly change the airbags concerned,” says the communication manager of Stellantis. For example, on the Douvrin site (Pas-de-Calais), a team of ten people take turns to accommodate customers and then change the airbags. “We are ready to accommodate four people at the same time,” said the communications manager of the Pas-de-Calais factory.
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Douvrin, Valenciennes and Hordain: three of the twelve French sites of the Stellantis group are in the North and Pas-de-Calais. • © FTV
The association of Consumers UFC-Que Choisir indicates that it has worn complaint Against Stellantis, a few days ago. “Late management and very variable geometry of reminders of vehicles operated in France by the Stellantis group remains completely incomprehensible, as well as the lack of effective initiatives on the part of the public authorities to overcome the Calamitous conduct, by this manufacturer, of its reminders “, writes the association.
The UFC-Que Choisir requests the compensation of consumers and the opening of a commission of inquiry.