From January 31, Delhi Metro Rail Corporation (DMRC), in association with a cooperative society, will provide last-mile connectivity from 10 metro stations via bike taxis, auto-rickshaws and cabs. These 10 stations are located close to major market hubs, including Lajpat Nagar, Rajiv Chowk, New Delhi, Nehru Place and Millennium City Centre.
DMRC on Wednesday said it executed a memorandum of understanding (MoU) with Sahkar Taxi Cooperative Ltd (STCL), a multi-state cooperative society and a cooperative-based mobility service provider operating the mobility platform ‘Bharat Taxi’. The platform, an initiative of the ministry of cooperation, is designed to promote cooperative-based economic models while ensuring fair and transparent service delivery.
Under the proposed arrangement, Sahkar Taxi will operate the bike taxis, auto-rickshaws and cab services on a marketplace (aggregator) model. “As part of the pilot phase, dedicated bike taxi services will be deployed at two metro stations — Millennium City Centre and Botanical Garden — by Jan 31. The pilot deployment will help assess commuter response, operational feasibility and service effectiveness before further expansion,” said Anuj Dayal, principal executive director, corporate communications, DMRC.
He added that a key feature of the initiative is digital integration to ensure a seamless passenger experience. The Bharat Taxi mobile application, available for download on Android and IOS platforms, will be integrated with the DMRC Sarthi application. Following the integration, door-to-door mobility services will be made available to DMRC commuters through a unified digital platform, allowing passengers to plan, book and access metro and last-mile services in a single journey flow.
“The integration of apps will enable passengers to identify available last-mile options at metro stations, obtain fare estimates, track vehicles and complete their journeys conveniently. This digital approach is expected to improve transparency, reduce waiting time and enhance overall service reliability for metro commuters,” said a Delhi Metro official.
Fare rates will remain competitive in comparison to existing market offerings. “While peak-hour pricing may apply in line with demand variations, peak-time fare surges shall be capped to ensure affordability and protect passenger interests. The fare structure is designed to strike a balance between passenger convenience and the economic sustainability of service providers,” said Dayal.
Last-mile connectivity is currently available at 158 metro stations across Delhi and NCR, including e-auto services at 44 stations. So far, Delhi Metro has deployed a total of 1,445 e-autos.
