Bosch Service Solutions, a solution provider for mobility services, is expanding its eCall service beyond the car. Thanks to a new app users can trigger an automatically generated emergency call outside of a car, for example from a bicycle, electric scooter, motorcycle or bus. This is made possible through cooperation with American mobile security solutions provider Sfara which developed this app-based technology. Drivers and providers of eCall services, such as car manufacturers, fleet managers and vehicle insurers, all benefit equally from the expanded solution. The services are available worldwide with immediate effect.
This new technology can be used anywhere in the world and can be tailored to the specific customer needs. The Bosch eCall service is currently available in over 50 countries and 16 languages.
Seamless and comprehensive safety solutionThe smart phone technology developed by Sfara allows users to take the functionalities of an eCall and emergency call with them wherever they go, whether traveling on foot, by bicycle, electric scooter, motorcycle or car. For this, the technology combines the data from the various sensors installed in the smart phone, such as the acceleration and GPS sensors. In addition to the smart phone automatically detecting and reporting an accident, users can now receive help in the event of personal emergencies. If the person taps the smart phone surface three times, the app automatically initiates an emergency call by sending the relevant data, whereupon a Bosch mobility service expert will call back and, if necessary, alert the emergency response center directly.