New Delhi: Volkswagen Group India on Thursday has inaugurated a ‘Tools Library’ near its manufacturing facility in Pune, Maharashtra under the Skoda led ‘India 2.0’ project.
The group has invested Rs 17 million in setting up the infrastructure of the tools library and stocking it with the right tools and equipment.
The Tools Library will support more than 220 Volkswagen Group dealer partners across the nation, the company said in a statement.
While the Volkswagen Group dealership facilities within 300 km will receive a certified tool / equipment order within 6 hours, others located beyond 300 km will receive their request within 24-36 hours.
Roman Havlasek, Director Aftersales, Skoda Auto said, “We aim to create a state of the art infrastructure facilities and strive to serve our customers with empathy, speed, quality, and transparency. The Volkswagen Group ‘Tools Library’ commissioned under the ‘INDIA 2.0’ project will ensure that the right tools and equipment are made available at the workshops/dealerships, in the right quantity and at the right time.”
According to the company, dealers will now be able to loan specialized tools and equipment whenever necessitated. The initiative will enable the Volkswagen Group brands including Skoda Auto, Volkswagen, and Audi to serve its customers with quality job work in a time bound manner.
In July 2018, the group confirmed Rs 7,900 crore (1 billion euros) investment in the ‘India 2.0’ project, which will primarily be used in developing Skoda Auto and Volkswagen vehicles for the Indian market.