Lyft says Claude is helping resolve customer service requests 87 percent faster. Lyft says Claude is helping resolve customer service requests 87 percent faster. Andrew J. Hawkins is transportation editor with 10+ years of experience who covers EVs, public transportation, and aviation. His work has appeared in The New York Daily News and City &… Continue reading Lyft is using Anthropic’s Claude AI for customer service
Tag: Lyft
Uber: Why Drivers May See Slightly Different Fares for Similar Trips
5 min read · Just now Recently, a group of Uber and Lyft drivers noticed something curious: fares offered for similar trips weren’t identical. They did indeed experience slight variations in fares, but they drew the wrong conclusion about the reason why. There are several reasons why fares for similar trips might vary slightly when… Continue reading Uber: Why Drivers May See Slightly Different Fares for Similar Trips
Uber Says Drivers Are Staging Fake Car Accidents to Steal Its Money
Riiight. Uber Against the World Uber has filed a lawsuit claiming that it’s the victim of an elaborate fake car accident racket to scam it out of its money, Bloomberg reports — and a shadowy cabal of law firms, doctors, and medical clinics are all in on it. According to the suit, filed Thursday in… Continue reading Uber Says Drivers Are Staging Fake Car Accidents to Steal Its Money
Finout Raises $40M in Series C Funding
Finout, a Tel Aviv, Israel-based FinOps-for-enterprise platform, raised $40M in Series C funding. The round was led by Insight Partners, with participation from Pitango, Team8, Red Dot Capital, and Maor Investments. The company intends to use the funds to expand operations and its development efforts. Led by CEO Roi Ravhon, Finout develops a cloud cost… Continue reading Finout Raises $40M in Series C Funding
Nexar and Japan Post Join Forces to Improve Road Conditions and Advance Autonomous Vehicle Deployments
NEW YORK, Jan. 29, 2025 /PRNewswire/ — Nexar, a leader in AI-powered mobility solutions, today announced a partnership initiative with Japan Post, a special private company under the jurisdiction of the Ministry of Internal Affairs and Communications, offering postal and logistics services in Japan. This initiative aims to improve road conditions using dashcams and supporting… Continue reading Nexar and Japan Post Join Forces to Improve Road Conditions and Advance Autonomous Vehicle Deployments
Lyft will credit NYC riders for congestion fee throughout January
New York City’s congestion pricing is scheduled to take effect Sunday — but for the first month, Lyft said it will be crediting riders who pay the fee. New York’s program, which is supposed to reduce traffic in lower Manhattan while also raising funding for mass transit, was paused by Governor Kathy Hochul in June,… Continue reading Lyft will credit NYC riders for congestion fee throughout January
Lyft says San Francisco overcharged it $100M in taxes
Lyft is suing the city of San Francisco, claiming the city unfairly charged the ride-hailing company over $100 million in taxes, Bloomberg reports. The lawsuit alleges that, over the course of five years, San Francisco unfairly labeled money earned by Lyft drivers as company revenue. In the complaint, Lyft maintains that its drivers are its… Continue reading Lyft says San Francisco overcharged it $100M in taxes
Lyft partners with May Mobility, Mobileye to bring autonomous vehicles to the app
It seems Lyft is hoping to catch up to Uber’s string of autonomous vehicle partnerships. Lyft announced Wednesday three separate partnerships — with startup May Mobility, automated driving company Mobileye, and smart dashcam firm Nexar — all aimed at establishing a foothold in the emerging autonomous vehicle market. In the announcement, the ride-hailing company said… Continue reading Lyft partners with May Mobility, Mobileye to bring autonomous vehicles to the app
Delta SkyMiles members can now earn miles riding with Uber, as deal with Lyft nears end
Uber announced during CES 2025 a multi-year exclusive partnership with Delta Air Lines that allows SkyMiles members to earn miles when they ride with Uber or order delivery through Uber Eats in the United States. The deal means an end of Delta’s partnership with Lyft. The Uber partnership will launch in the spring, giving Uber… Continue reading Delta SkyMiles members can now earn miles riding with Uber, as deal with Lyft nears end
Sharing Economy Market to Grow by USD 1.12 Trillion (2025-2029), Online Ride-Hailing Services Boost Growth, Report on AI Redefining Market Landscape – Technavio
NEW YORK, Jan. 24, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global sharing economy market size is estimated to grow by USD 1.12 trillion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of 32.3% during the forecast period. Rising use of online ride-hailing services is driving… Continue reading Sharing Economy Market to Grow by USD 1.12 Trillion (2025-2029), Online Ride-Hailing Services Boost Growth, Report on AI Redefining Market Landscape – Technavio