Dealers see post-pandemic surge in warranty sales

 

The number of warranties sold for 10 to 20-year-old cars has risen by 67% since the pandemic.

In 2020, 6% of all policies sold through the RAC Dealer Network’s 1,200 used car retailers were for vehicles in this age range but during the first six months of this year, it had risen to 10%.

Similarly, the number of claims in this category have risen from 15% to 21% of the overall total made.

There has also been a marked 34% increase in warranties sold for 5 to 10-year-old cars over the same time period, rising from 34% to 46%. Claims have comparably increased from 61% to 65%.

Conversely, there has been a fall in activity in the 3 to 5-year-old age range, with a decrease in warranty sales from 35% to 33% of the overall total, and a reduction in claims made from 23% to 14%.

Lee Coomber, RAC client director at Assurant, which partners with the RAC in the warranty and aftersales sector, said: “These figures show how post-pandemic vehicle shortages and the subsequent ageing of the car parc are having an increasing impact on warranty claims, with a marked shift towards the upper end of the age ranges in which we offer cover.

“As has been widely reported, dealers are finding themselves in a situation where they are selling more aged vehicles, a development that looks set to continue for some time to come. What has been less widely covered is the role that warranty providers such as the RAC and Assurant have played in helping them through this shift, providing the cover that car buyers desire even though claims on older vehicles are obviously higher and more costly.

“Warranties have, we believe, become much more important as consumers find themselves buying cars that tend to be older and more expensive in the post-pandemic market. Our claims figures illustrate the way in which we are supporting this trend.”

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