Volkswagen UK has celebrated outstanding performance across its dealer network in 2023.
Inchcape Volkswagen in Bury secured the main prize of Retailer of the Year 2023 after finishing top of Volkswagen’s network league table. Its sister site, Inchcape Volkswagen in Shrewsbury, finished second, while Murray Volkswagen in Newton Abbott secured third place.
The wider Murray business, as previously reported, also celebrated winning the award for best-performing Retailer group, the second time in three years.
Bury St Edmunds Volkswagen won the award for most improved Retailer, after climbing an astonishing 109 places since last year.
League positions were decided according to how each site performed against specific criteria over the past 12 months, in categories such as customer satisfaction, staff training and quality of work.
“Huge congratulations to all our award winners and to the entire network for performing so well over the past year,” said Rod McLeod, Volkswagen UK Director.
“The awards are a real feather in the cap for those that win them, but it’s important to acknowledge also the outstanding work by all our partners in the retail network.
“We really appreciate all the hard work and passion that goes into delivering such outstanding commercial results and of course for supporting customers so brilliantly.”
Awards were also handed out to Retailers that performed best in specific business areas:
New car sales: Inchcape Volkswagen in Shrewsbury
Used cars: Wrexham Volkswagen
Aftersales: Heritage Volkswagen in Dorchester
Fleet: Lookers Volkswagen in Preston