MG Motor UK has rolled out its Hybrid and Electric Vehicle Standards to support its network of dealerships across the UK.
The new standards include an overview of hybrid and electric vehicle training, as well as requirements for electric vehicle charging at dealership sites.
They are designed to equip MG’s existing sales staff and technicians with the knowledge to support customers in both the sales and aftersales of the business.
Thanks to the introduction of a nationally-recognised Electric Vehicle Awareness training course, dealership staff and technicians are provided with an introduction to of safe working practices, as well as detail on the dangers of working with electric vehicles.
The standards are being implemented just before the release of MG ZS EV, which will go on sale in September this year.
Mark Hallam, network development manager at MG Motor UK, said: “When compiling these standards, we assessed customer expectations to determine exactly what information and training was required for our staff to best suit their needs.
“MG is looking at the total ownership experience and these new set of standards will give our customers total piece of mind that they will be fully supported by their local MG franchise dealer every step of the way.
“EVs often receive a lot of criticism due to a perceived lack of an adequate charging infrastructure, therefore the available information on charging points within our showrooms is particularly useful to debunk this myth and highlight their benefits.
“Our forward-thinking dealers are even welcoming drivers of electric cars from other brands to charge on site to support the wider uptake of these environmentally friendly vehicles.”