Mercedes-Benz Customer Solutions GmbH: new name, new strategy

Stuttgart, Jul 4, 2019

Stuttgart – At Mercedes-Benz, the wishes and needs of customers are the focus of all activities. This attitude is all the more reflected in the new name and program of Mercedes-Benz Accessories GmbH: The wholly-owned subsidiary of Daimler AG is called Mercedes-Benz Customer Solutions GmbH.

In future Mercedes-Benz Customer Solutions will combine technology, mobility and lifestyle to create exciting experiences for its customers. One approach is the further development of the existing product portfolio and the other is the networking of hardware and software. These include such products, like the location and tracking systems or the Mercedes-Benz Link; here, in vehicle mechanical products are combined with digital components. Beyond these, additional products and functions that can be managed using an App (i.e., via Mercedes Me app) are planned.

"Our aim is clear: we develop solutions that our customers want –

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