Groupe PSA has created a new set of social distancing and hygiene guidelines for its retail network.
These include demonstration videos, ensuring showrooms are ready to open safely to the public as soon as the Government lockdown restrictions lift.
Since April, Groupe PSA retailers have been accommodating safe home deliveries, conducted in accordance with official social distancing and hygiene measures.
Under the latest Government guidelines, Groupe PSA Retailers are also now able to facilitate Click & Collect services for new and used vehicles, with Groupe PSA taking the necessary precautions to guarantee the safety of both its customers and staff.
New protocols for the entire retail network include:
- Clear distance markers within showrooms
- Hand sanitiser stations on entry
- Availability of PPE for customers
- Sales and after-sales consultants to wear PPE and respect social distancing measures
- Work stations separated by two metres
- Screen dividers in place at counters/desks
- Card machines disinfected after every use
- Demonstrator vehicles to be fully disinfected and fitted with protective covers ahead of test drives, with sales consultants wearing PPE and sitting in the back
- Home deliveries available for customers
- Each retail site will also be fully cleaned daily, with customer refreshment stations closed.
David March, network development director of Groupe PSA said: “To ensure the safest possible environment for our customers and staff, we have already made the required changes to our retail network, so we will be ready to safely open our doors when the Government lifts lockdown restrictions.
“We have taken many of the same hygiene and social distancing rules established at our factories, which are set to reopen soon.”
Vauxhall’s Luton plant will resume production on Monday with extensive measures in place to protect employees.
These include staggered start times, one-way walking routes and PPE for all staff on site.
The line will also stop every hour for cleaning with an extra hour between shifts dedicated to cleaning and clearance, to ensure minimal mixing of staff at shift changeovers.