November 30, 2021
Posted by: Jorge Platero
Category: Faconauto News
The figure of a leader within the concession seems increasingly essential to face the challenges of the present and future.
In the workplace, the personal qualities of workers and their abilities related to teamwork, empathy, communication are increasingly being rewarded … All of the above aspects are increasingly important at the dealership. Leadership qualities are also highly valued. Therefore, today in Faconauto We review the essential skills that dealership leaders must have in 2022.
Empathy: connect with the team
It will be very important that the concession leader interacts with the team and creates a good working environment. To do this, he must engage in active listening, try to listen to his team, show understanding, know how to communicate his decisions correctly … In this way, the day-to-day will be more effective and profitable.
Bet on digital
The dealership leader must be aware of the changes and digital transformation that the sector is experiencing. He will have to make the team integrate existing technology and make day-to-day tasks more efficient. The challenge is to explain what each tool is for and why it is necessary to use it.
Continuous training
The manager must be aware of the importance of continuous training. At present, knowledge varies very quickly, even more so in the digital sphere. Even the leader himself must undergo ongoing training.
Social responsability
86.6% of managers think that leadership will shift towards more ethical and committed leadership. You must choose to incorporate socially responsible measures and a sustainable business awareness are basic characteristics.
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