Renault Group has acquired start-up Fixter, a digital platform that connects retail and professional customers to local garages for vehicle maintenance across all brands.
This acquisition is part of the digitalisation of the group’s after-sales business unit.
In the independent after-sales market, Fixter will benefit from the support of the multi-brand network of “Motrio” garages (2,500 sites in Europe), the expertise and digital services of Renault Group and the innovative financial services of “Mobilize Financial Services”.
“Developing our activity in the independent aftermarket is a strategic axis within the Renault Group’s aftermarket. We are continuing to develop our multi-brand IAM offer and are thoroughly modernizing our after-sales value chain in order to better meet our customers’ expectations. By acquiring the Fixter start-up, we will be able to combine the expertise and strength of the Group and its network with Fixter’s agility and knowledge of all the digital aspects of automotive maintenance. We will thus be able to offer services of the highest quality and accelerate the digitalization of our activities,” said Hakan Dogu, SVP Global After-Sales, Renault Group.
“We are delighted to have found in Renault an industry partner who shares both our vision and our ambition to reinvent vehicle maintenance for the future – simple, transparent and hassle-free. The expertise and resources of a major group like Renault, combined with Fixter’s agility and start-up mindset, will help us to go even further and faster in this revolution,” said Limvirak Chea, CEO & Co-Founder of Fixter.