Electric vehicles – Page 8640 – I wish I had more to offer

@VW Group: Meet the ID. CROZZ, a Preview of Volkswagen’s First Electric SUV Expected in 2020 Electric vehicles are the future of transportatio…

Electric vehicles are the future of transportation, but making that future a reality will require a lot of innovation and manufacturing know-how. Today, Volkswagen unveiled one of its major steps toward an electric future with the first North American appearance of the ID. CROZZ concept vehicle in Los Angeles – a four-door, all-wheel-drive SUV that… Continue reading @VW Group: Meet the ID. CROZZ, a Preview of Volkswagen’s First Electric SUV Expected in 2020 Electric vehicles are the future of transportatio…

Tesla fights back against owners hacking their cars to unlock performance boost

Tesla is starting to fight back against owners who are hacking their cars to unlock a performance boost that the automaker is itself selling as a software update. For a few years now, Tesla started selling vehicles with upgradable software-locked capabilities, like 75 kWh battery pack software-locked at 60 kWh or higher power outputs enabled… Continue reading Tesla fights back against owners hacking their cars to unlock performance boost

Chinese EV Maker Nio Plans Global Expansion Starting With Europe Later This Year

Nio Inc (NYSE: NIO) Chairman William Li said Thursday that the electric vehicle maker has plans to expand into other markets in the second half of 2020, CNBC reported. What Happened The Telsa Inc (NASDAQ: TSLA) rival is considering a foray into countries that are electric vehicle-friendly. “We hope to begin with Europe,” Li told reporters, without giving… Continue reading Chinese EV Maker Nio Plans Global Expansion Starting With Europe Later This Year

California’s Power Problems Could Benefit Natural Gas and Battery Makers

EQT, Exxon, and Sunrun are among the stocks that could get a boost as the state debates how to prepare for future surges. Go to Source

Valmet Automotive sets up small series production for electric vehicles in Helmstadt-Bargen

Valmet Automotive, one of the world’s largest vehicle contract manufacturers and engineering service providers focusing on electric mobility, is expanding its site in Helmstadt-Bargen, Baden-Württemberg, Germany, to produce electrically powered small series vehicles for urban mobility. This was announced by Dr. Robert Hentschel, SVP Engineering at Valmet Automotive, during a visit of Dr. Nicole Hoffmeister-Kraut,… Continue reading Valmet Automotive sets up small series production for electric vehicles in Helmstadt-Bargen

Tesla is rolling out suspension update with real-time visualization

Tesla has started rolling out a new suspension update with real-time visualization of the suspension for Model S and Model X vehicles equipped with the new fully-adaptive damping suspension. Model S and Model X vehicles have long been equipped with a standard “smart” air suspension, but when Tesla launched the new Raven Model S and Model… Continue reading Tesla is rolling out suspension update with real-time visualization

@Daimler: Connectivity retrofit by Mercedes-Benz: more than 500,000 Mercedes me Adapters activated

Connectivity retrofit by Mercedes-Benz: more than 500,000 Mercedes me Adapters activated

21.

August 2020

Stuttgart

Over half a million vehicles in 33 markets equipped with the Mercedes me Adapter since 2016. Making connectivity available in older model series: vehicle data, services and statistics available at a tap on the user's smartphone. Starting now, customers can also install the Mercedes me Adapter on their own at home. Popular features: gas station and parking space finder accessed 150,000 times a week on average. Stuttgart. Since 2016, Mercedes-Benz has been offering its customers the option of equipping as yet unconnected vehicles from older model series dating back to 2002 with the Mercedes me Adapter. Connecting the adapter with a smartphone means that connectivity services are no longer solely reserved to customers buying new cars. More than half a million vehicles worldwide have been equipped with the adapter to date. The 500,000th adapter was activated in Malaysia. Vehicles retrofitted with the adapter are now on the roads in a total of 33 markets in Europe and the Asian/Pacific region. With Estonia, Lithuania and Cyprus, three more markets will be added this year. Since August this year, customers have had the option of installing the adapter in their Mercedes-Benz cars on their own and without visiting a certified service partner. A self-service installation process in the app guides the user through the individual steps. This makes the activation possible in a matter of minutes.
“Our Mercedes me Adapter allows owners of numerous older Mercedes-Benz model series to enjoy the benefits of a connected vehicle. And setting up older cars for the world of Mercedes me is now even more comfortable: the new self-service installation option for use at home is simple and saves our customers valuable time”, says Britta Seeger, Member of the Board of Management of Daimler AG and Mercedes-Benz AG, responsible for Marketing & Sales.
Vehicle data and services conveniently available on the user's smartphone
The activation requires the installation of the Mercedes me Adapter, a Mercedes me user account and a connection with the Mercedes me Adapter App. Information is read out from the vehicle and uploaded in the app via Bluetooth®. The app offers Mercedes-Benz owners various functions from four central areas: my vehicle, mobility, statistics and service. The integrated gas station and parking space finder is among the most commonly used features, with customers accessing this function an average of 150,000 times a week. This function shows gas stations in the surrounding area together with their fuel prices and opening hours, and indicates available parking spaces at nearby car parks, including parking costs. Another popular function is the telediagnostics, via which the app outputs a warning message to alert the user directly to any malfunctions or problems relating to the vehicle. On their smartphone, customers can keep an eye on everything – from low oil level through low battery voltage to critical tyre pressure. The app informs the dealer automatically when a service is due. Customers can book an appointment online in the app and contact their service partner and a 24-hour hotline directly on the phone or by email as well.
In addition to features on everyday topics such as parking, refuelling and navigation, the Mercedes me Adapter App also provides information on the vehicle and services for the owner. Factors such as fuel level, engine oil and coolant temperature, engine load and intake temperature are depicted in what is known as the Cockpit. The individual driving style is analysed via the Driver Score feature. This documents the driver's acceleration and braking behaviour to enable comfortable and economical driving. Previous journeys and refuelling stops can be viewed in the Statistics area – the list is exportable and can serve as a basis for creating a log. The app reminds the user automatically when the tyre pressure or oil level need a checking or when the next service is due, indicating the remaining time and mileage.
Best Customer Experience 4.0: customer demands in the digital age
The Mercedes me Adapter is an integral part of the sales initiative “Best Customer Experience 4.0” in the division Mercedes-Benz Cars. With “Best Customer Experience 4.0”, the brand Mercedes-Benz focuses on the changing customer requirements in the digital age. Customers should be offered a seamless and convenient luxury experience whenever they want to enter into contact with Mercedes-Benz – regardless of the time, place or channel they are using. That is why Mercedes-Benz is seamlessly blending its physical retail with the digital channels and is redesigning it with innovative store and location concepts. At the same time, the company expects to achieve a quarter of its global passenger car sales together with its sales partners through online channels by 2025. The digitalisation of sales also includes the workshop and after-sales business: Mercedes-Benz expects that 80 percent of all service appointments will be booked online by 2025. Customers will receive individual offers and appointment suggestion which they can easily accept with just one click. The cornerstone for the further development of sales in line with current customer needs was already laid in 2013 with “Best Customer Experience” in order to make new and existing customers the access to Mercedes-Benz products and services even easier.
Please find the latest news, information and communication material about BCE 4.0 on Mercedes me media: https://media.mercedes-benz.com/bce

Press Contact

Katja Liesenfeld

Head of Global Business Communications Mercedes-Benz Cars Sales & After Sales

katja.liesenfeld@daimler.com

Tel: +49 160 8621488

Lisa Klingert

Global Business Communications Mercedes-Benz Cars Sales & After Sales

lisa.klingert@daimler.com

Tel: +49 176 30972263

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