Customers seeking car repairs have experienced a dip in satisfaction overall for the first time in nearly three decades, and Ford Motor Co. — despite touting its dealer model as a competitive advantage — ranked among the worst, according to the 2023 J.D. Power U.S. Customer Service Index Study released Thursday. Overall, the top rankings… Continue reading Ford ranks among worst in JD Power customer service survey of 2020-22 vehicles
Category: US Motoring Press
GM job cuts leave some employees distraught, analysts unimpressed
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Volvo’s 2024 EX90 electric SUV has 16 sensors, 8 cameras, impressive range
Despite a familiar looking exterior, Volvo’s 2024 EX90 three-row family hauling electric SUV will bristle with new features when it rolls off the assembly line in South Carolina late this year. Hitting dealerships as a 2024 model, the seven-passenger EX90 rides on a new architecture developed specifically for EVs. Volvo expects EPA certification of a… Continue reading Volvo’s 2024 EX90 electric SUV has 16 sensors, 8 cameras, impressive range
GM offers buyouts to ‘majority’ of U.S. salaried workers
watch now DETROIT – General Motors will offer voluntary buyouts to a “majority” of its 58,000 U.S. white-collar employees, as it aims to cut $2 billion in structural costs over the next two years, according to a letter sent to workers Thursday from CEO Mary Barra. The “Voluntary Separation Program,” or VSP, will be offered to… Continue reading GM offers buyouts to ‘majority’ of U.S. salaried workers
Fatal Tesla collision with firetruck under federal investigation
In this photo provided by the Contra Costa County Fire Protection District, firefighters are seen at the scene of a fatal accident involving a Tesla and Contra Costa County fire truck on Feb. 18, 2023, in Contra Costa, California. Contra Costa County Fire Protection District Federal vehicle safety regulators initiated a new, special crash investigation… Continue reading Fatal Tesla collision with firetruck under federal investigation
An $18 million Ferrari leads record classic-car auction at Amelia Island. See all 10 top sellers
1962 Ferrari 250 GT SWB California Spider Courtesy of Gooding & Company, Images by Mathieu Heurtault. Wealthy car collectors spent a record amount at the classic-car auctions at Amelia Island over the weekend, suggesting the market remains strong despite recession fears and falling stocks. Total sales at the Amelia Island auction reached $178.4 million —… Continue reading An $18 million Ferrari leads record classic-car auction at Amelia Island. See all 10 top sellers
Autos service satisfaction drops for first time in 28 years from EVs
Customer satisfaction in vehicle service dropped year-over-year for the first time in nearly three decades from the growing number of all-electric vehicles on the roads, according to J.D. Power’s 2023 U.S. Customer Service Index. Toyota Motor Corp.’s Lexus topped the list for luxury brands in the study of more than 64,000 owners of 2020-22 vehicles.… Continue reading Autos service satisfaction drops for first time in 28 years from EVs
Report shows pollutants exceed odor thresholds at Detroit Jeep plant
Air sampling by the state of Michigan at the new Jeep plant in Detroit found a few pollutants that exceeded their odor thresholds and could be contributing to foul smells emanating from the plant. Neighbors around the Mack Assembly Plant on the city’s east side have reported watering eyes, coughing and other symptoms from odors… Continue reading Report shows pollutants exceed odor thresholds at Detroit Jeep plant
Carmakers can kiss pre-pandemic combustion car sales goodbye
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GM offers U.S. employees voluntary separation program
To achieve $2 billion in cost savings, General Motors Co. is offering a voluntary separation program to its employees, the automaker confirmed Thursday. The majority of the U.S. salaried workforce is eligible for the program. GM employs about 58,000. Eligible employees must sign up by March 24. “As part of our plan to accelerate attrition… Continue reading GM offers U.S. employees voluntary separation program