Tesla Owners Unimpressed With Car’s Winter Performance

The door handles are proving problematic, as are the batteries.

Electric car owners learned the hard way during the recent polar vortex that their batteries cannot hang onto a charge when temperatures dip that low. Tesla owners, in particular, discovered that they cannot open their doors very well after a winter storm either.

Tesla’s Model 3 owners are filling social media and online forums with complaints about their vehicles not performing well during the extreme cold the polar vortex brought with it. While cold temperatures will more quickly drain a battery in general, Tesla vehicles aren’t doing well.

“My biggest concern is the cold weather drained my battery 20 to 25 miles overnight and an extra five to ten miles on my drive to work. I paid $60,000 to not drain my battery so quickly,” New Jersey resident Ronak Patel told Bloomberg.

Patel owns a Model 3 and wasn’t happy with its performance. Salim Morsy explained that it’s Panasonic’s batteries manufactured for Tesla and not Tesla, said the Bloomberg new energy finance analyst.

“It happens to Chevy with the Bolt and Nissan with the Leaf,” he said.

The door design for Tesla’s Model 3 is futuristic and cool – when it isn’t wintertime. The handles are flush with the exterior of the car. In order to open the door, the driver or passenger pushes on one side of the handle, then pulls on the other side to open it.

But wintertime’s abundance of ice, particular what came during the polar vortex, has made it incredibly difficult to open those types of doors. Software engineer Andrea Falcone tweeted a photo of her frozen door handle and was less than impressed.

“I can’t wait all day for this silly car,” she tweeted.

Others argued that it’s winter and things freeze, deal with it. Bloomberg shared that Canadians are suggesting car owners place dental adhesive film over their door handles to help prevent them from freezing.

In response to the weather-induced issues, Tesla owner Elon Musk tweeted that the company would release software updates to improve the car’s winter weather performance after it had learned of motorists’ concerns.

But according to Top Speed, the “fix” that was released to solve freezing windows, door handles, and charge ports actually caused further problems.

Even after warming up their vehicles for 10 to 15 minutes, car owners still couldn’t open their doors or lower the windows. Fred Lambert, editor-in-chief for Electrek, tested the new fixes issued by the company and learned that the patch just wasn’t working.

It was 12 degrees Fahrenheit and he warmed up his Model 3 for 20 minutes.

“My driver’s window did go down when pulling on the door handle, but it didn’t go up after closing the door. It looks like Tesla is not allowing the window to go completely up anymore in order to enable people to safely open the doors in cold weather,” he told Top Speed.

Winter isn’t done yet, so hopefully Tesla fixes these issues very soon.

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AAA confirms what Tesla, BMW, Nissan electric car owners suspected — cold weather saps EV range

Source: YouTube
A Tesla Model 3 in the snow.

Hoping to increase the appeal of their battery-electric vehicles, automakers have begun rolling out an assortment of “long-range” models, such as the Tesla Model 3, Chevrolet Bolt EV, Jaguar I-Pace and Nissan Leaf Plus.

Under ideal conditions, these products can deliver more than 200 miles per charge and, in some cases, even 300. But as many owners discovered last week as winter storms slammed much of the country, cold weather conditions do not qualify as “ideal.” A new AAA study finds that when the thermometer drops to 20 degrees Fahrenheit, range falls by an average of 41 percent on the five models it tested.

“We found that the impact of temperature on EVs is significantly more than we expected,” said Greg Brannon, AAA's director of Automotive Engineering.”

Some EV drivers — including this correspondent — recently found that range can drop by half when the mercury tumbled into negative territory. But the AAA study appears to be the first to have used standard, repeatable methodology to confirm the problem and compare the effect of winter temperatures on different models.

Chesnot | Getty Images
Visitors look at a BMW i3 electric automobile during the Paris Motor Show on October 14, 2014 in Paris, France

There were several surprises that emerged from the research, according to Brannon, starting with the fact that the impact on range was pretty much uniform among all five of the battery-electric vehicles AAA tested: the BMW i3s, the Chevrolet Bolt EV, the Nissan Leaf, the Tesla Model S and the Volkswagen e-Golf.

“It's something all automakers are going to have to deal with as they push for further EV deployment because it's something that could surprise consumers,” said Brannon.

Different factors can affect the loss of range, he and other experts have noted. Simply turning on the electric vehicles, or EVs, AAA studied in 20 degree weather revealed a 12 percent loss in range. On a vehicle like the Chevy Bolt, with an EPA rating of 238 miles per charge, that would drop range to 209 miles. But that part of the test assumed operating the vehicle with neither cabin heat or even seat-heaters turned on.

Using climate control revealed an even bigger surprise, according to Brannon, as range dipped by an average 41 percent — which would bring an EV like the Bolt down to just 140 miles of range.

The problem is that unlike a car with an internal combustion engine that can warm the cabin with waste heat, EVs have to tape into their batteries to power the climate control system.

Part of the problem, said the AAA director, is that “lithium-ion batteries like the same sort of temperatures that we do, around 70 degrees.”

Andy Cross | The Denver Post | Getty Images

Much below that and the chemistry used to store energy runs into various problems. Among other things, battery components develop increased resistance that limits how much power they can hold, as well as how fast a battery pack can be charged or discharged, explained Timothy Grewe, chief enginer for electric propulsion systems at General Motors.

Grewe has experienced sharp reductions in the range of his own Chevy Bolt, but he also said there are ways to limit the impact of cold weather. That includes storing a battery car in a garage, preferably one that's heated. And wherever it is parked, it helps to keep the EV plugged in. Onboard electronics will prevent overcharging. But many battery vehicles are programmed to use some of the energy from the grid to keep the battery pack warm, improving its efficiency.

Motorists are also advised to “pre-condition” their EVs, both Grewe and Brannon agreed. That means heating up the cabin while still connected to the grid, rather than drawing energy from the battery pack. Most new battery-electric vehicles have custom smartphone apps that allow a driver to switch on cabin heat remotely when plugged in. Commuters can even pre-program the system to automatically start at a particular time of day.

Josh Lefkowitz | Getty Images
The Chevrolet Bolt EV is displayed during the Los Angeles Auto Show at the Los Angeles Convention Center on November 20, 2016 in Los Angeles, California.

While cold weather is especially hard on a BEV's range, batteries don't like hot weather, either, said Brannon, noting that, “Much like when it's cold, in hot weather EVs suffer some decrease in range, but not as much as in the cold.”

The AAA study found range fell 4 percent from EPA numbers at 95 degrees. But, again, that number was assuming the motorist didn't mind sweating. Turn the climate control system down to 70 degrees, AAA found and range fell by 17 percent.

One thing that EVs and conventional vehicles have in common is that energy efficiency — whether measured by range or miles per gallon — can be affected by a variety of factors. These can include your driving style, as well as the terrain.

Do a lot of hill climbing and you're going to waste energy. EVs, however, are especially sensitive to any accessory drawing power, whether the car's climate control or even headlights, meaning that driving at night, whatever the weather, will hurt range.