Category: Automotive

It feels like incredible customer service might be bad for the environment

/ Sometimes a broken thing should be replaced, but sometimes it’d be nicer to just repair it. My controller’s joystick broke off. Sure, I’ll take the free brand-new controller, but I really just wanted a replacement plastic part.Image: Umar Shakir / The Verge It’s a good day when you get a free replacement for something… Continue reading It feels like incredible customer service might be bad for the environment

Competitors chip away at Tesla’s American electric vehicle share

Detroit — New electric vehicle models from multiple automakers are starting to chip away at Tesla’s dominance of the U.S. EV market, according to national vehicle registration data. But numbers collected by S&P Global Mobility show that Tesla still controlled about 65% of the growing electric vehicle market during the first nine months of this… Continue reading Competitors chip away at Tesla’s American electric vehicle share

Volkswagen weighs tapping Foxconn to build EV trucks for American market

This content is only available to subscribers. Get unlimited digital access. $1 for 6 Months. Subscribe Now Your subscription supports: Unlimited access to subscriber only articles on desktop, tablet and mobile web. The eNewspaper, a digital replica of the print paper, every day. Trusted, up-to-date local Detroit and Michigan breaking news. Newsletters on topics that… Continue reading Volkswagen weighs tapping Foxconn to build EV trucks for American market

Biden in Michigan: US won’t be ‘held hostage’ in chips supply

President Joe Biden visited a semiconductor chip manufacturer near Bay City on Tuesday afternoon, touting federal taxpayer investments in manufacturing to move supply chains to the United States and pursue an energy future with fewer carbon emissions. Biden toured SK Siltron CSS, a U.S. subsidiary of the Korean SK Group conglomerate, which announced last year… Continue reading Biden in Michigan: US won’t be ‘held hostage’ in chips supply

UAW’s historic first direct election of top officers met with low turnout

This content is only available to subscribers. Get unlimited digital access. $1 for 6 Months. Subscribe Now Your subscription supports: Unlimited access to subscriber only articles on desktop, tablet and mobile web. The eNewspaper, a digital replica of the print paper, every day. Trusted, up-to-date local Detroit and Michigan breaking news. Newsletters on topics that… Continue reading UAW’s historic first direct election of top officers met with low turnout

Hotel complaints management tool rolled out to car dealers

JudgeService has launched a new customer feedback service for dealers. The Resolution software platform was developed by JudgeService for its clients in the hospitality sector as a complaints management tool. It enables hotels to capture live feedback and customer reviews in one place, where performance can then be analysed and issues resolved. Originally created for… Continue reading Hotel complaints management tool rolled out to car dealers